As long as the customer understands all these possibilities and is willing to pay for...more power to you. David Ilvedson, RPT Pacifica, CA 94044 ----- Original message ---------------------------------------- From: "Dean May" <deanmay at pianorebuilders.com> To: pianotech at ptg.org Received: 4/23/2010 12:56:34 PM Subject: Re: [pianotech] YC brackets >What you are missing is that a) it probably has never been regulated since the >factory (and believe me they need it out of the box) and b) it has been played for >10 years so even if it did get a regulation as part of new piano prep it is still out. The >last one I did I had to rebed the keyframe and spent extensive time on adjusting key >height and depth. >As Paul McCloud points out, you can often get by with doing a rough in to get it >playable, but I don't want my name on that kind of work anymore. No offense >intended. >This last one I did was a G185, 6'1", a very sweet piano. It was being sold to a >church and they love it. I am very happy to have my name on it. >Dean >Dean W May (812) 235-5272 >PianoRebuilders.com (888) DEAN-MAY >Terre Haute IN 47802 >-----Original Message----- >From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf >Of David Ilvedson >Sent: Friday, April 23, 2010 1:43 PM >To: pianotech at ptg.org >Subject: Re: [pianotech] YC brackets >As I said, I haven't done this job, but...It seems to me once you have the new >brackets on and the stack back attached to the keyframe, you will still have level >keys. The dip will be exactly the same. The damper regulation will be exactly what >you had before. So what needs to be done? I don't know what the new brackets >are going to do to the action spread? You would need that figure and adjust the >wippen rail as needed. Now you rough in hammer blow. It would seem that the >circle of jacks is going to still be close enough to get a rough regulation. Align >hammers to strings. Rough in let-off/drop. You now have a pretty good starting >place? Can anyone tell me how close are the new brackets are dimensionally to the >old? Tell me what I'm missing besides some experience in this repair... '-] >David Ilvedson, RPT >Pacifica, CA 94044 >----- Original message ---------------------------------------- >From: "Matthew Todd" <toddpianoworks at att.net> >To: pianotech at ptg.org >Received: 4/23/2010 9:45:54 AM >Subject: Re: [pianotech] YC brackets >>The last thorough regulation (grand) I did took me 15 hrs from start to finish, and >>that was not even counting any repairs needed prior to regulating. >>TODD PIANO WORKS >>Matthew Todd, Piano Technician >>(979) 248-9578 >>http://www.toddpianoworks.com >>--- On Fri, 4/23/10, Dean May <deanmay at pianorebuilders.com> wrote: >>From: Dean May <deanmay at pianorebuilders.com> >>Subject: Re: [pianotech] YC brackets >>To: pianotech at ptg.org >>Date: Friday, April 23, 2010, 3:16 PM >>As others have posted, it really isn’t your problem. You sound like me. I >know I >>get to emotionally involved. I would hate to get an unexpected bill for several >>hundred dollars. So I want to try to mitigate it to the customer. But then I remind >>myself I have children to feed. >> >>They are stuck. Their $10k piano won’t play and it is getting worse.  You >are >>there to help them, not take advantage of them. The trick is to not let the situation >>take advantage of you in the process. You have to quote the price and be willing >to >>walk away. I’ve had to walk away from an action bracket job only once. >But >>unless you have the resolve to walk away it is somehow communicated to the >>customer and you won’t be able to get your price. I don’t know >how, but it >>is. It is one of the key secrets to selling: BE WILLING TO WALK AWAY. IT >ISN’T >>YOUR PROBLEM. >> >>The other key is to be confident of your professionalism and honesty: what you >are >>quoting is not out of line, it is consistent with the industry and your level of >>expertise, and that you really are being totally honest and up front. This list has >>helped my tremendously on this point. On it I find out that other techs encounter >>the same problems and slog through them substantially like I do, that there >isn’t >>a magic voodoo tech out there that can change these brackets, regulate and put >>the piano like new for only $49.95. Through this list you are now armed with the >>information that it is standard industry protocol (because of its necessity) that a >>very thorough regulation (6-10 hours) is required in replacing these brackets. >There >>are no short cuts. >> >>Dean >>Dean W May               (812) 235-5272 >>PianoRebuilders.com   (888) DEAN-MAY >>Terre Haute IN 47802 >>From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf >>Of Matthew Todd >>Sent: Thursday, April 22, 2010 10:48 PM >>To: pianotech at ptg.org >>Subject: Re: [pianotech] YC brackets >> >>Hi Dean, >> >>How in the heck do you get a customer to pay for a complete regulation in this >>situation? Young Chang pays you $200, but that is pocket change compared to >a >>complete regulation/repairs, etc. >>TODD PIANO WORKS >>Matthew Todd, Piano Technician >>(979) 248-9578 >>http://www.toddpianoworks.com >>--- On Fri, 4/23/10, Dean May <deanmay at pianorebuilders.com> wrote: >>From: Dean May <deanmay at pianorebuilders.com> >>Subject: Re: [pianotech] YC brackets >>To: pianotech at ptg.org >>Date: Friday, April 23, 2010, 12:32 AM >>Contact person at Young Chang: John Chang, and can be reached at >>866-798-6979, ext. 144 Jchang at ycapiano.com >> >>All action brackets are dimensionally the same except for the foot length of the >>middle brackets. The outside brackets are all the same. So measure your middle >>brackets and count how many you need (some are 2, some are 3). >> >>End bracket: a little over 8 inches (205 mm) >>Long middle bracket: 6 5/8 inches (170 mm) >>Short middle bracket: 5 3/4 inches (140 mm) >> >>Count on doing a completely complete regulation. >> >>Young Chang North America >>19060 S Dominguez Hills Dr >>Rancho Dominguez CA 90220 >>866-798-6979 >> >> >> >>Dean >>Dean W May               (812) 235-5272 >>PianoRebuilders.com   (888) DEAN-MAY >>Terre Haute IN 47802 >>From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf >>Of pmc033 at earthlink.net >>Sent: Thursday, April 22, 2010 10:06 AM >>To: pianotech at ptg.org >>Subject: Re: [pianotech] YC brackets >> >>Hi, Les: >>    I've done a bunch of these. Be careful getting the action out, since >the >>hammers may be up too high to clear the pinblock. If the drop screws bury >into >>the pinblock, you may have to break/cut the brackets. Usually the glide bolts are >>set to raise the frame quite a bit, so you may be able to raise the bolts if >necessary >>to release the action. The replacement procedure is pretty easy, but you'll have >to >>set the spread using calipers or whatever. The newer model YC's spread is >>113.5mm, but I can't recall which serial #'s those are. You can call the service >>dept. and ask for their advice. Check your resource guide for their number, as I >>don't have it handy. You should be able to get the brackets for free, and they >will >>offer some compensation, but it's not much. You'll have to charge the customer >for >>re-regulating the piano, especially if you had to move the glide bolts to get the >>action out.  You'll need some longer screws to >> mount the stack, since the new bracket feet will be taller than the old ones. >Just >>plug and redrill.  Often, a previous technician has adjusted the letoff buttons >to >>compensate for blocking hammers. Most likely you'll be screwing all the letoff >>dowels back up quite a ways to get the action to work again. It's not hard. If >>you can regulate an action, it's a piece of cake. >>    Good luck and have fun. >>    Paul McCloud >>    San Diego >> >> >>----- Original Message ----- >>From: Leslie Bartlett >>To: pianotech at ptg.org >>Sent: 04/22/2010 6:09:50 AM >>Subject: [pianotech] YC brackets >> >>I would appreciate hearing from someone with a good bit of experience with YC >>bracket replacement. I did ONE several years ago, with only modest success. >>Its been a very long time since I have seen this piano, and am not even sure the >>action will come out. Im in need of sage advice. >>Thanks, >>Les Bartlett >> >>Â
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