[pianotech] Quickbooks Payroll Rant

PAULREVENKOJONES at aol.com PAULREVENKOJONES at aol.com
Sun Apr 25 19:13:42 MDT 2010


Not for Profit corporation :-)
 
 
 
 
In a message dated 4/25/2010 6:37:41 A.M. Central Daylight Time,  
surfdog at metrocast.net writes:

 
Thanks  Paul: 
As  noted before, the issue of upgrades was forced upon me (and the other 
QB  Payroll users) by Intuit because of our use of the Payroll software, 
which is  a paid subscription that is updated yearly.  I used to use QB Basic 
too,  it is really all I needed, but Intuit forced me to upgrade to Pro when I 
 started using the Payroll software.  Literally the only feature I require  
from Pro is the ability to integrate with Payroll.    
I  liked the earlier versions of QB better because they run faster.  QB has 
 become bloated pigware and it is buggy too.  Now that I am going off  
their Payroll software, I could use Basic, but I don’t want to give them  
another dime.  My bookkeeper has been doing her work for about 25 years  fulltime 
as an employee elsewhere.  I repeat her comment to me yesterday  that she 
had traced my payroll input through the QB payroll structure, which  she said 
I had input correctly in the right place with the right information  when I 
did each payroll, yet it did not post properly in the system and zero  out 
as it should.  I got myself to do this correctly each time by  creating two 
Excel spreadsheets that I manually input data in each time I do a  payroll.  
One to record each payroll, and the other to calculate the  monthly deposits 
for taxes due the IRS.  That way I am on the straight  and narrow with the 
IRS, no matter if QB misbehaves.  And it is less of a  magical mystery tour 
for my bookkeeper and accountant at the end of the year  when they are 
trying to get everything to balance out.  That’s not to say  I don’t make 
errors, I do, but this method has virtually eliminated my errors  of input into 
the Payroll system. 
Even  if Payroll Mate builds an export link to QB, we decided the path of 
least  resistance and least likelihood of error would be for me to make 
manual  entries into the Journal in QB each time I did payroll.   Sometimes  you 
have to work hard to be simple.   
What’s  an NFP? 
Will 
 
 
From:  pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On 
Behalf Of  PAULREVENKOJONES at aol.com
Sent: Saturday, April 24, 2010 11:46  PM
To: pianotech at ptg.org
Subject: Re: [pianotech]  Quickbooks Payroll Rant

 
Hey  Will:
 

 
On a  slight counternote, we've been using Quickbooks 2000 Basic since 2000 
(duh).  We run four businesses on it, from two sole proprietorships, to our 
recent  change from LLC to NFP for the School, and a business called Home 
Account  which is our home accounting run as a business. We have never tried 
to do  payroll of any sort, but have of course run 1099's. We have never had 
a  problem with this program of any sort that wasn't due to our error in 
input.  We have never felt compelled to upgrade or get caught in the invidious 
cycle  of upgrades. I wish your experience had been ours. I'm sorry that 
you're  having problems. 
 

 
P
 

 
 
In a  message dated 4/24/2010 9:18:55 P.M. Central Daylight Time,  
surfdog at metrocast.net writes:

 
Uh  Wim, you need to reread my post.  I don’t do my taxes.  I have  never 
done my taxes.  My accountant does my taxes, which are more  complicated for 
corporate filing  than sole prop.  I’m smart  enough to know that I am too 
stupid to do my taxes.  So she does them,  and I happily pay her to do them.  
My bookkeeper comes for 2 or 3 hours  every quarter to help me do my 
quarterly reports, so that I stay on the  straight and narrow, and she checks my 
books in QB and cleans up the mess  and prints out the reports.   
However,  I do my own payroll.  Which is what payroll software is for.  If 
I  wanted to spend $60 to $100 a month to have a payroll service do payroll 
for  one person, I would.  But that’s what the software is for, to drop the  
cost down when it’s just little ol me.  But my point in my post is that  QB 
payroll isn’t a particularly good program, and Intuit has become a  
self-serving predatory bully that I want to get away from.  And there  are good 
alternatives. 
Will 
 
From:  pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On 
Behalf Of  tnrwim at aol.com
Sent: Saturday, April 24, 2010 9:52  PM
To: pianotech at ptg.org
Subject: Re: [pianotech]  Quickbooks Payroll Rant
 
William
 

 
We  work on pianos, We look with disdain on those customers who try to work 
on  their own piano, and then call us to fix their problems. Looks like 
you're  trying to do your own taxes, and then complain because you can't figure 
out  how, even with costly programs. My suggestion is to compile the 
numbers, and  let the professional figure out your taxes, and stop complaining to 
us about  your problems. (big grin)
 

 
I  use Quicken for my check book. I enter all my checks per account,  
(advertising,. phone, etc). In January I give the total for each  account to my 
accountant, and let him do his "majic". Easy, and rather  painless. (Cheap, 
too, as my son is my accountant).  
 

 
Wim  
 
-----Original  Message-----
From: William Truitt <surfdog at metrocast.net>
To:  pianotech at ptg.org
Sent: Sat, Apr 24, 2010 1:46 pm
Subject: [pianotech]  Quickbooks Payroll Rant 
 
 
 
I’ve  been using Quickbooks since I incorporated my business in 1995 and 
hired  employees.  At one time, I had 3 employees and used a payroll service  
for payroll and taxes.  That worked well for me when I had employees,  but 
was too expensive to justify when I downsized and had only one employee  – 
myself.  So I went to payroll software, in this case Quickbooks  Payroll  
because it integrated with Quickbooks and was the only game in  town.
 

 
I  started out with Quickbooks Enhanced Payroll, which does your payroll 
and  also will (in theory) input the data into the 941’s for your quarterlies, 
 and the 940 at the end of the year.   I was never able to get the  program 
to properly reflect the figures from the payroll in the quarterly  reports. 
 My bookkeeper ended up gathering the numbers and filling out  the forms 
manually.  Some of the problems were due to me not always  inputting the data 
into the program properly.  But making corrections  in the program that 
could then result in accurate quarterly reports proved  to be  a puzzle we were 
never able to solve.  The online help was  all but useless and certainly 
incomplete.  There was and still  is  no written manual for the program 
available, either from Intuit or licensed  third parties, although there are plenty 
of both for Quickbooks  itself.  That fact is astonishing when you consider 
that over a million  people use the Payroll program.  That seems like a 
deliberate strategy,  designed to get you to sign up for paid monthly support, 
or give up and use  their payroll service, also for a monthly fee.  Which is 
to say that  the program is deliberately half crippled so that they can 
extract money  from you elsewhere.
 

 
After  a couple of years I gave up on Enhanced Payroll and went to Basic.  
The  only difference between the 2 is that Basic does not populate the 
Quarterly  and Yearly forms, which I could never get it to do anyway.  Basic  
Payroll went up from $100 a year to $130 a year this past January.  I  found 
that irritating, because nothing about the program has changed in the  5 years 
I have been using it, except the tax tables.  I could not see  what 
justified a 30% increase.  I have continued to have problems with  the program.  
Today my bookkeeper Pat was showing me where, in this  quarter for each 
payroll I did, there’s a place in a report where everything  is supposed to zero 
out (happy time), but did not (unhappy time, you have to  chase down an 
error).  But she checked my data input, which was correct  for all of my 
payrolls, so QB Payroll is not posting it properly.  As  usual, my trusty accountant 
fixes things at the end of  year.
 

 
By  the way QB Payroll Basic costs $130 a year, and Enhanced Payroll costs 
$250  a year.  For that extra $120, it will fill out the 941’s and some 
other  forms for you.  That’s the only difference.  Those you still have  to 
download from the IRS to populate.  Enhanced Payroll allows you to  do payroll 
for up to only 3 employees.  More than that, and they want  $350 a year.  My 
guess is that the only difference between the 2 is the  stop switch they 
put in Enhanced Payroll so you can’t do more than 3  employees and the cost 
 

 
You’re  probably beginning to notice a pattern here.  Periodically (about 
every  3 years) they force you to upgrade Quickbooks to the newest version.   
If you want to continue to use the Payroll Software, you have to  upgrade.  
They have always done this on the calendar year end when you  renew your 
subscription.  Not this time.  A month ago I got a  notice from Intuit telling 
me that my payroll subscription would be canceled  as of May 31 if I did 
not upgrade to Quickbooks Pro 2010 from QB Pro 2007  before then (for another 
$200.00)  What is particularly odd about their  timing is that my 
subscription is prepaid for the entire calendar year until  12/31/10, leaving 7 months 
yet to do.  Oh yeh, they’ll refund you the  balance   I  can think of no 
good motive on their part for  them to do this at this time.  They so 
conveniently make it hard for  you, as you are not switching software at the end of 
the year or even at the  end of the quarter. It’s a bad economy and they 
want to extort some money  from their captive installed customer base whom they 
figure won’t see many  other good options and just grumble and pay.   
 

 
All  that is bad enough, except that my Compaq computer at the shop is 5 ½ 
years  old and not powerful enough to run Quickbooks Pro 2010, which means I 
will  have to spend $500 to $1000 to buy a new computer so that I can allow 
Intuit  to rip me off.  But I have a couple of programs on that computer 
from  little guy piano software developers which won’t run on anything past 
XP,  and aren’t likely to be upgraded to Windows 7 anytime soon, or at all.   
Or I could spend another $200 and get Windows 7 Professional  that will  may 
or may not run these XP programs.  And oh, did I mention that quite  a few 
people are having problems getting QB Pro 2010 to install on Windows  7?
 

 
Overwhelmed  with disgust, I started to search for other options for 
payroll.  I  usually don’t replace my computer until it dies or starts getting  
psychotic.  I want to keep Old Paint plugging along for now.   
 

 
I  am happy to report that I have found what appears to be a very 
attractive  alternative, dear reader.  There’s a program called Payroll Mate 2010  
available for $99 per year subscription.  I downloaded a free trial,  and it’s 
a peppy little program that does payroll and nothing else.  It  is very 
logically laid out and simple because all it does is payroll.   It will print 
paychecks, run payroll, do any reports you would need.   The 940’s and 941’s 
and other forms you need are part of the program.   The program will 
populate the forms, which are in the program already.   It looks to be a very nice 
program that will meet my payroll needs and those  of most small 
businesses.  
 

 
They  are writing an export to Quickbooks feature, but I don’t know when 
that will  be ready.  They already have a Quicken.qif export feature  I will  
have to make Journal entries into Quickbooks so that it reflects my  
payroll.  But I pay myself biweekly, so I am only going to do that 26  times a 
year, and there’s not that much to do.   
 

 
The  proof is in the pudding, but I can’t wait to get away from Quickbooks  
Payroll.  It’s a WCPOS.   I’ll use Quickbooks Pro 2007 until  I don’t have 
a machine that will run it, or my accountant won’t allow  me.
 

 
I  recognize that what I have shared won’t apply to most of you sole 
proprietor  readers, but there are some of us out there who do payrolls, and this 
is  aimed at them.  For anyone who wants to look,  you can find  Payroll 
Mate 2010 at   realtaxtools.com for anyone who wants to  have a gander.
 

 
Will  Truitt
 

 








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