No. I think I've only tried to charge for a missed visit twice - never got paid. Terry Farrell On Feb 2, 2010, at 7:51 AM, Gerald Groot wrote: > OK……. Since JIM brought it up… Well, did you???? <G> > > From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] > On Behalf Of Jim Busby > Sent: Tuesday, February 02, 2010 7:37 AM > To: pianotech at ptg.org > Subject: Re: [pianotech] FW: Why schedules sometimes go pfffft. - > update > > Terry, > > I’m surprised the “you gotta charge to remove a pencil” crowd didn’t > ask if you charged her for a missed visit. Good to see that you’re a > good egg as well as a good tech. > > Jim > > From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] > On Behalf Of Terry Farrell > Sent: Tuesday, February 02, 2010 5:03 AM > To: pianotech at ptg.org > Subject: Re: [pianotech] FW: Why schedules sometimes go pfffft. - > update > > A while back I went to an appointment, knocked at the door and a > woman with red eyes and tears running down her face opened the door. > She said her husband had a heart attack and the ambulance rushed him > to the hospital, but she knew we had an appointment and she didn't > want me to arrive and find no one home - so she stayed home and > waited for me. > > Needless to say, I didn't tune her piano and told her to go to the > hospital instead. Gee, my schedule that day got goofed up - I'll > take that over her day any day! > > Terry Farrell > > > On Feb 1, 2010, at 11:03 PM, Conrad Hoffsommer wrote: > > > The customer called me today to let me know her status. Right > wrist, shoulder and clavicle broken. I mentioned how hard it is to > tune with a woman screaming ten feet away. She laughed and said it > was much worse in the ER when they were doing x-rays, etc. > > I mentioned that now might be the time to work on Ravel's Concerto > for the Left hand. That way, the tuning wouldn't be wasted. She > laughed again and I thought that may have gained a new, good > customer. ;-} > > Conrad Hoffsommer > > > From: choffsommer at hotmail.com > To: pianotech at ptg.org > > The tuning was about 3/4 done and going well when she came into the > room, holding her arm, asking me to phone her husband. She had gone > out to bring in the mail and had fallen on the ice. > > I called him and then took a closer look at her wrist. It was > already twice the size of the other one. I called 911. Husband, > first responder and ambulance were all soon there. Besides the wrist > which was mostly likely well broken, her shoulder was either > dislocated or broken. > > I've tuned against Muzak, TV, vacuums, etc. but, trust me, you can't > tune a piano with a woman screaming in pain 10 feet away. > > 45 minutes later, after all had left, I finished the tuning, left > the bill on the piano, locked the door, went home and had a beer... > > Conrad Hoffsommer > > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100202/969f97f5/attachment-0001.htm>
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