This Steinway came with a significantly greater distance between the keybed and the pinblock plate and strings then is customary. No attempt was made at the factory to rectify this and as a result the regulation is quite compromised to the detriment of the pianist. It also has rather advanced "killer octave, money octave, Steinway tonal deficit disorder..." you choose your preferred term, at six years of age now. It was excessively weak in the treble, something that the professor doing the selection believes he was told would be addressed prior to delivery. Andrew Anderson On Feb 26, 2010, at 5:50 PM, Terry Farrell wrote: > What was the original warranty claim for - what ailment - what did > the dealer try to fix? By the piano not playing like it should, you > are speaking of the long blow dist. and the resultant excessive key > dip? Or is there more? > > This is on a new piano? Yikes! > > Terry Farrell > > > On Feb 26, 2010, at 12:11 PM, Andrew Anderson wrote: > >> The school whose Steinways I service is not satisfied with the >> dealer's warranty fix (greater then 2" blow distance). They are >> requesting that the piano be made to play like it should which will >> require shimming the stack so it is within reach of the strings >> (>1/4" between fully backed out drop-screws and pinblock). >> >> Has anyone done this? What was the scope of work required? What >> is a reasonable amount of time to complete the work? >> >> Thanks >> Andrew Anderson > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100228/d661a9db/attachment.htm>
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