On Sun, Jan 10, 2010 at 4:19 AM, Don <pianotuna at accesscomm.ca> wrote: > Hi Jim, > > Yes, she is complaining. Another tuner referred her to me. Hence the > situation where there is no history. > I dunno, seems pretty straight forward to me. The problem is the damper timing is poorly regulated. A simple, unapologetic explanation of the problem, the solution, and the likely change in touchweights should suffice. If she wants the ringing fixed, she'll have to deal with the change in action feel. Don't make her problem your problem. Just explain it and fix it, or don't. Her call. This isn't to say you can't be somewhat accommodating, and leave the timing on the early side, but I don't believe I'd try for anything like what Gerald has described. Leave a margin so you don't have any bleeding, and still retain some of the resistance if that's what she wants. Good luck, William R. Monroe -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100110/d72ac30b/attachment.htm>
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