A piano teacher (not my client) calls me out of the blue to come remove a pencil as soon as possible. It sure seems callous, unfeeling, gouging, and unprofessional to charge a full minimum 1-hour billing fee of $75 just to remove the pencil. But if we don't, then word gets around that we're cheap, so everyone calls expecting low rates, and we end up working for free, almost. So do I go ahead and charge $75 just to remove a pencil? --David Nereson, RPT
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