Thank you! All the techs in Grand Rapids know where to look for the service records too because we all place them in the same places for easy access. All of the good techs list what they did for themselves and for the client more than for the next guy, really. We don't expect to lose the customer but, if we do, it happens, it is a nice record if properly kept up, is nice, neat and easy to read. It is especially nice when the client forgets my name or number but yet, they know enough to open up the piano and where to look for it. Free advertising… I should have labeled this # 30 something. I almost always leave a business card behind. In churches or schools most often. I have received many calls from people that picked it up from a piano. "I was looking for a piano tuner and I found your card here." I like it when the customer says, the piano was last tuned 2 years ago. Um, not really, try, maybe, 4 years ago? Naaaa, it hasn't been THAT long. Uh huh, looky here! Well, I'll be! That's a cute little record you have there! We can't fool you! Jer From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf Of pianofritz50 at aol.com Sent: Tuesday, January 19, 2010 5:47 PM To: pianotech at ptg.org Subject: Re: [pianotech] Tuner's marks/cards Jer, I'm with you... my father always glued his business card inside, usually up top of the pinblock on Uprights, and underneath the music rack on Grands. I do the same. Mark the date, and keep adding to the card until I have to add another. I'll put a second card on top the music rack on either style, but that's for the customer to save or pitch. I'm proud of my work, and I'm interested in my service record, including any particular notes I'll add. I'm guessing most other tuners would be interested, too. Especially when the piano was last tuned ;-) Best Regards... Bill Fritz, StLouis From: Gerald Groot <tunerboy3 at comcast.net> To: pianotech at ptg.org Subject: Re: [pianotech] Tuner's marks/cards Date: Tue, 19 Jan 2010 16:35:05 -0500 I don't agree at all with signing the plate on any grand. Not in plain sight! I'm with you there. Especially with a large black magic marker or RED. Something so obvious and ugly like I have seen many people use over the years. I hate the magnetic thingy too. Okay, now here is something I have not been telling you. I ask first…. I wanted to see what everyone had to say before I mentioned that part of it… Aren't I a stinker? I place a service sticker with the PTG logo, my name and my phone number underneath the music rack on grand's. On verticals, I place my service sticker on the pin block. Easy access. Again, asking prior to doing so, orrrrr, I write in small letters on the keys themselves. I don't necessarily ask permission for the key one… Interesting to see the different feedback on it though. I can't count the number of times a customer called me because they looked at their own service record only to realize it had been twice as long as they had thought. Then, they thanked me for having placed it there for them for see. Try it, you might like it! :) Jer _____ avast! Antivirus <http://www.avast.com> : Outbound message clean. Virus Database (VPS): 100119-1, 01/19/2010 Tested on: 1/19/2010 10:55:31 PM avast! - copyright (c) 1988-2010 ALWIL Software. -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20100119/2550bd06/attachment-0001.htm>
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