[pianotech] OT Travelling with instruments

Jon Page jonpage at comcast.net
Wed Jan 27 07:20:30 MST 2010


True Story.



Musician Dave Carroll recently had difficulty with United Airlines. 
They damaged his treasured Taylor guitar ($3500) during a flight. 
Dave spent over 9 months trying to get United to pay for damages 
caused by baggage handlers to his custom Taylor guitar. During his 
final exchange with the United Customer Relations Manager, he stated 
that he was left with no choice other than to create a music video 
for YouTube exposing their lack of cooperation.  The Manager 
responded: "Good luck with that one, pal."



So he posted a retaliatory video on YouTube. The video has since 
received almost 6 million hits and been featured on CNN.  United 
Airlines contacted the musician and attempted settlement in exchange 
for pulling the video. Naturally his response was: "Good luck with 
that one, pal."



Taylor Guitars sent the musician 2 new custom guitars in appreciation 
for the product recognition from the video that has lead to a sharp 
increase in orders.



Here's the video ....


<http://www.youtube.com/watch?v=5YGc4zOqozo&NR=1>http://www.youtube.com/watch?v=5YGc4zOqozo&NR=1

Check out all the related videos, especially the Hitler one... LMAO
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