[pianotech] OT Travelling with instruments

John Formsma formsma at gmail.com
Wed Jan 27 20:45:54 MST 2010


Sweet!

On Wed, Jan 27, 2010 at 8:20 AM, Jon Page <jonpage at comcast.net> wrote:

>  *True Story.*
>
>
>
> *Musician Dave Carroll recently had difficulty with United Airlines.  They
> damaged his treasured Taylor guitar ($3500) during a flight.  Dave spent
> over 9 months trying to get United to pay for damages caused by baggage
> handlers to his custom Taylor guitar. During his final exchange with the
> United Customer Relations Manager, he stated that he was left with no choice
> other than to create a music video for YouTube exposing their lack of
> cooperation.  The Manager responded: "Good luck with that one, pal."*
>
>
>
> *So he posted a retaliatory video on YouTube. The video has since received
> almost 6 million hits and been featured on CNN.  United Airlines contacted
> the musician and attempted settlement in exchange for pulling the video.
> Naturally his response was: "Good luck with that one, pal."*
>
>
>
> *Taylor Guitars sent the musician 2 new custom guitars in appreciation for
> the product recognition from the video that has lead to a sharp increase in
> orders.*
>
>
>
> *Here's the video ....*
>
> *
> **http://www.youtube.com/watch?v=5YGc4zOqozo&NR=1*<http://www.youtube.com/watch?v=5YGc4zOqozo&NR=1>
>
>
>
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