Les writes:
I am gettingwithin a couple cents on most notes, but it’s a four-hour tuning. Idon’t particularly like that kind of stress. The gig involves all threepianos Sunday night. I got the Shigueru done today, and one pass of each Estonia- 8hours with a fifteen minute break for lunch. I’ll put four hours intomorrow…… No, I’m not being paid extra, except the manin charge said I needed to put a surcharge on the one Estonia.
One question I have learned to ask myself in deciding whether I wanted to keep a customer is, "What if all tunings were like this".
12 hours of tuning three pianos? Something is not adding up.
When you count the number of unpaid hours it seems that you are losing, it would be cheaper for you to restring the piano, for free.
If you tune them as is, and you charge your hourly fee, the owners will decide on a course of action that is good for everybody, except a warranty department somewhere. I suggest your first responsibility is to yourself, and this sounds like you, with your own efforts, are subsidizing a manufacturer by keeping a problem from going home to roost. A second responsibility we all have is to the trade, so letting manufacturers know where they are hurting themselves is good for everybody.
Regards,
Ed Foote RPT
http://www.uk-piano.org/edfoote/index.html
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