Sort of like WD40? David Ilvedson, RPT Pacifica, CA 94044 ----- Original message ---------------------------------------- From: wimblees at aol.com To: pianotech at ptg.org Received: 3/12/2010 10:43:56 AM Subject: Re: [pianotech] basic or full service >BTW, what on earth is a Rust Blocker shield? >As I tell my customers: "Rust blocker emits a vapor that settles on metal parts in the >piano, which prevents moisture form adhering to the metal, thus preventing rust." >The vapor comes from a piece of foam, that is kept in a plastic cover until I open it, >inside a box, one foot square by 1/4" thick. I put in the bottom of an upright, or lay >it on the plate in a grand. (usually under a string cover). It is replaced once a year. >Wim >-----Original Message----- >From: Terry Farrell <mfarrel2 at tampabay.rr.com> >To: pianotech at ptg.org >Sent: Fri, Mar 12, 2010 3:18 am >Subject: Re: [pianotech] basic or full service >Sounds reasonable to me Wim. BTW, what on earth is a Rust Blocker shield? >Terry Farrell >On Mar 12, 2010, at 2:42 AM, wimblees at aol.com wrote: >After digesting all the information recently about basic and premium service, I have >come up with a new way to answer the phone calls I get asking how much I charge. >As I might have indicated before, my "basic" tuning fee is one of the highest on the >island. But what most customers don't understand is that I do more for my basic >tuning than most piano tuner offer for their tuning fee. But because all they hear is >that high fee, they call other tuners who charge much less. > >Well, today, I came up with a brilliant idea. From now on, when a customer calls >asking for my tuning fee, I will tell them that my "basic" tuning fee will be $%%%. (I >won't mention the actual price, because of ant- trust laws, which I don't completely >agree with. But that's another story), which is competitive with the other tuners. For >that fee, I will give a one pass tuning with an electronic tuner, but nothing else. All >repairs, regulations, parts, etc, will be extra. Then I will tell them that I also offer a >"full service" tuning, for $&&&& , which is $40 higher, but will include minor pitch >adjustments, minor repairs, minor regulation, some cleaning, and a Rust Blocker >shield, valued at $22. In a sense, I will get paid the same for what I have been >charging all along, but by offering the "basic" fee first, it will get my foot in the door. >Other tuner also charge more once they get in the door, but they don't disclose that >when they set up the appointment. Even if I wind up only doing a basic tuning, and >collect that lower fee, as I said in an earlier post, I would rather tune 6 pianos at >lower fee, than 2 pianos at a higher fee. > >I think this is basically what the other tuner offered, but he called it "premium", and >was offering it to his existing customers. I also offer additional service, but I'm trying >to get new customers. Because of our current economic environment, and because I >don't have the luxury of relying on my 30 or 40 years of reputation in the same >town, I have to do all I can to gain customers. > >Willem (Wim) Blees, RPT >Piano Tuner/Technician >94-505 Kealakaa Str. >Mililani, Oahu, HI 96789 >808-349-2943 >www.Bleespiano.com >Author of: >The Business of Piano Tuning >available from Potter Press >www.pianotuning.com >=
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