Good point. I actually have had that happen - but they are few and far between. Most folks just don't seem to want to invest in sufficient maintenance to have their pianos in top operating condition. :-( Terry Farrell On Mar 12, 2010, at 11:25 PM, David Ilvedson wrote: > Even on the pianos you service... '-[} > > David Ilvedson, RPT > Pacifica, CA 94044 > > ----- Original message ---------------------------------------- > From: "Terry Farrell" <mfarrel2 at tampabay.rr.com> > To: kenneth.gerler at prodigy.net; pianotech at ptg.org > Received: 3/12/2010 7:59:24 PM > Subject: Re: [pianotech] basic or full service > > >>> If I arrive and find the instrument has been meticulously serviced > >> Wow, FWIW, I don't think that I've ever had that experience! :-( > >> Terry Farrell > >> On Mar 12, 2010, at 5:49 PM, Ken & Pat Gerler wrote: > >>> David, >>> If I arrive and find the instrument has been meticulously serviced >>> (including cleaning/vacuuming inside so I don't stir up dust) by a >>> previous quality technician, then it is just my "basic" fee for >>> servicing IF all I have to do is tune the instrument. It is just >>> that I advise the customer ahead of time, THAT on my first visit, IF >>> the instrument has not been maintained previously, there will be >>> more than a tuning fee. >>> >>> Ken Gerler
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