[pianotech] Rodent Piano - Refuse to Service?

[tnrwim at aol.com]

Terry

It all depends on how bad you want or need the business. You can buy a mask and wear rubber gloves, and add it to the bill. 

Wim





-----Original Message-----
From: Terry Farrell <mfarrel2 at tampabay.rr.com>
To: pianotech at ptg.org
Sent: Thu, Mar 25, 2010 12:27 pm
Subject: [pianotech] Rodent Piano - Refuse to Service?


Have any of your folks ever refused to work on a piano in someone's home that had lots of rodent droppings and urine in it - all over the keys, keybed, etc. 
 
I have one that I looked at, had to order some parts (super minor things) and told them I'd be back to repair and tune. I have been wanted to NOT do that piano ever since. I wish to call her back and decline to do any work (keys) on it - this thing is infested (not to mention the place smells like an uncleaned 10,000-animal dog kennel). Lady seems nice enough. 
 
This is the worst case I've ever run into. Am I nuts or am I thinking reasonably? 
 
Terry Farrell 

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