[pianotech] Regulating, was curve was glide

[David Love]

The problem with each of us having our own definitions is that it can lead to confusion and false expectations with customers. How many times have we encountered "rebuilt" pianos that had a new set of bass strings and hammers with everything else original followed by amazement at why our "rebuilding" costs are so much higher than Joe's.


David Love
www.davidlovepianos.com

-----Original Message-----
From: William Monroe <bill at a440piano.net>
Sender: pianotech-bounces at ptg.org
Date: Mon, 18 Oct 2010 15:06:28 
To: <pianotech at ptg.org>
Reply-To: pianotech at ptg.org
Subject: Re: [pianotech] Regulating, was curve was glide

Yes, this is what I "sell" also.  It seems more precise to me to identify
things like hammer shaping, key bushing, pinning, cleaning, polishing, etc.,
as reconditioning of the action (making the components the best they can be,
short of replacing them).  Then, once you've finished reconditioning the
action, move on to regulation, then tuning, and then voicing.

It seems pretty clear that we're pretty much all doing the same things, it's
just a matter of how we classify what we are doing to ourselves and in how
we present it to our clients.

William R. Monroe

On Mon, Oct 18, 2010 at 2:28 PM, <reggaepass at aol.com> wrote:

>
> When I sell a "regulating", I'm saying to my customer that I will make
> their piano the best that it can be with the existing part
>
> ... and there are some who refer to what we may call "voicing" as "tone
> regulation," which, at the end of the day, cannot be completely isolated
> from the effects (hopefully positive) of mechanical regulation.  I refer to
> the operation I sell as "reconditioning (of existing parts, mostly) and
> regulation."  The reconditioning part include items such as key bushing,
> center pinning and the like.
>
>  Alan Eder
>
> -----Original Message-----
> From: Al Guecia/AlliedPianoCraft <AlliedPianoCraft at hotmail.com>
> To: pianotech <pianotech at ptg.org>
> Sent: Mon, Oct 18, 2010 7:06 am
> Subject: Re: [pianotech] Regulating, was curve was glide
>
>  .......after all, you can file hammers and clean, polish and voice
> without regulating.
>
> Can you really? What just happened to the letoff after you filed the
> hammers? Oh, OK, let me just adjust the letoff. Oh. wait a minute, now I
> need to fix the drop. Oh wait, the springs. And so on and so on.
>
> I guess I have been using the wrong terminology. When I sell a
> "regulating", I'm saying to my customer that I will make their piano the
> best that it can be with the existing part. Everything working to the
> highest level and peak performance. I sell the whole package. You know the
> term "Be all that you can be." I can't make a Knabe a Steinway, but I will
> make the Knabe perform to its highest level with the existing parts. I not
> judging others or saying their way is wrong, I'm just saying that's the way
> I do it.
>
> At this point I guess I need to come up with a better term to describes
> what I'm doing and what my customers are getting for their money.
>
> Al -
> High Point, NC
>
>
>  *
> *
>
>

-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://ptg.org/pipermail/pianotech.php/attachments/20101018/0a46bfa8/attachment.htm>