[pianotech] What do you say?

Al Guecia/Allied PianoCraft alliedpianocraft at hotmail.com
Wed Feb 2 05:21:11 MST 2011


Yes, we've been making reminder calls as long as I've been tuning. Customers love it and so do I when a customer say "Oh, I thought is was next Thursday".


Al -
High Point, NC



On Feb 1, 2011, at 8:19 PM, Ryan Sowers wrote:

> I'm kind of surprised at how bugged many of you are at the prospect of reminder calls. One more good reason to have an office manager. I have about one no-show a year since we started regular reminder calls. 
> 
> I hate, hate, hate no shows! And so do the clients! It's usually very embarrassing for them. I usually only schedule 3 appointments a day, sometimes 4. That takes Jean about 5 minutes worth of work to make those reminder calls. 
> 
> 

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