[pianotech] Thanks and further comments

[tnrwim at aol.com]

With that kind of pitch raise, I would tell the customer that I would
ave to come back in 2-3 weeks do do another tuning.
Some actually have me come back - and - others don't care and are
atisfied with the way it sounds. These are probably the ones that have
t tuned every 10-20 years.
99% of the time, it is all up to the customers "money belt". Are they
illing to pay for a "follow up" tuning.
Duaine

Now we're getting into "selling" yourself, and a pitch raise/tune job. A "normal" tuning is $XX.  For that, you spend x amount of time, (I think you said you take about an hour and half). To do a pitch raise, which is immediately followed up with a "normal" tuning, is probably going to take you 2 and half hours. So for that, you should charge at least time and a half more. I would explain that the piano is badly out of tune, and requires extra work, and charge accordingly. This way you leave the piano in better tune when you leave, but then can recommend that you follow up in 3 - 6 months. (which I realize most won't do). But at least you know that you left the piano in good condition, and you made a little extra money.  But this is a business decision with which you might not agree. 

Wim 





-----Original Message-----
From: Duaine Hechler <dahechler at att.net>
To: pianotech <pianotech at ptg.org>
Sent: Thu, Feb 3, 2011 9:39 am
Subject: Re: [pianotech] Thanks and further comments


On 02/03/2011 01:25 PM, tnrwim at aol.com wrote:

     * Pitch raising (and lowering) with RCT is extraordinarily accurate
           and fast.
         * Because it's software, RCT can be easily revised, allowing
           constant innovation. The latest version can be downloaded from the
           Internet.
         * RCT creates super-accurate tunings from low bass to high treble
           because six notes are sampled (A1, A2, A3, A4, A5 and A6) at as
           many as four partials three times each for a total of 63 sampled
           partials. All partials are automatically measured and recorded to
           a one-hundredth of a cent!
         * RCT creates aural-quality tunings because it directly matches
           sampled partials - exactly what aural tuners do every day.
         * Small (and all scale-challenged) pianos never sounded better! RCT
           automatically senses and compensates for short scaling in spinets,
           small grands, etc.

     Note point 4

 Duaine
  
 I hope you read Dale's message. The pitch raise procedure is a very
 good one, one that will get the piano "in the neighborhood" of where
 you want it to be, to tune the piano. The pitch raise directions say
 nothing about it being the end result. So when you tell us that the
 piano sounds good to you, when we all know that a piano that just
 suffered through a 300 cents pitch change isn't capable of being in
 tune, what are we supposed to think about your qualifications as a
 piano tuner? 
 Which is what I, and most everyone else on this list, have been tying
 to tell you. All ETD programs are very good, and they give tremendous
 results. But the tuning an ETD gives is not supposed to be considered
 the end result. It is designed to get you there 95% of the way. Now,
 it's up to each individual how much more accurate they want the piano
 to be in tune. From what we've read on this list, apparently there are
 quite a few people who are satisfied with 95% accuracy. But if that's
 all you're capable of, then that's your choice. And it's also your
 choice not to want to get any better, either because you don't want
 to, or are not able to learn.
  
 Wim
  
ith that kind of pitch raise, I would tell the customer that I would
ave to come back in 2-3 weeks do do another tuning.
Some actually have me come back - and - others don't care and are
atisfied with the way it sounds. These are probably the ones that have
t tuned every 10-20 years.
99% of the time, it is all up to the customers "money belt". Are they
illing to pay for a "follow up" tuning.
Duaine
-- 
uaine Hechler
iano, Player Piano, Pump Organ
uning, Servicing & Rebuilding
eed Organ Society Member
lorissant, MO 63034
314) 838-5587
ahechler at att.net
ww.hechlerpianoandorgan.com
-
ome & Business user of Linux - 11 years


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