They go both ways... I've had easy sells from these, and also the "Oh just a tuneup... whaddayamean, pitch correction?" Paul Bruesch Stillwater, MN On Thu, Feb 3, 2011 at 5:20 PM, Dean May <deanmay at pianorebuilders.com>wrote: > I love getting those calls. Bread and Butter work. They are usually very > profitable service calls and easy sells, because people are usually > understanding and prepared that the bill is going to be higher. Send those > calls my way. > > Dean > > ------------------------------ > *From:* pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] *On > Behalf Of *John Ross > *Sent:* Thursday, February 03, 2011 5:54 PM > *To:* pianotech at ptg.org > *Subject:* Re: [pianotech] Thanks and further comments > > I just dread hearing, we got a free piano. > We were told it just needed a tuning. > Usually that is when pitch raises are needed, plus maybe a C/A treatment. > I am really amazed at how many of the homes these pianos are in, belong to > people who could afford better. Doctors, lawyers and teachers etc. > John Ross > Windsor, Nova Scotia. > On 2011-02-03, at 6:23 PM, Paul T Williams wrote: > > Me Too!!! > > Check out string conditions, rust, corrosion, action critter infestations, > etc before even starting. Otherwise, you'll be in for a world of hurt! a > couple of real sour notes will indicate a bad pin block. Try those first. If > the tunining hammer starts to move after letting go, then let go of the > project!! (generally speaking) > > 300 cents makes me wonder why they're even wanting it tuned??? Is it for > Junior or Miss to start taking lessons? This might open up a can of worms > that the customer just can't or won't want to hear. Even when it was > "grandmother's wedding gift" or whatever. Go with a bit of caution into > these kinds of pianos....This probably means the action is wasted as > well....Or maybe never played...another observation to look at) > > No matter what the tuning method is. If it's 300 cents flat, no matter how > well it's tuned at first via aural or ETD, it'll be out of tune in a couple > weeks,..and may sound more sour than when you started!!! HINT! Follow ups > like this need 2-3 follow up tunings in my mind. there again, more costs > that the new customer had not even dreamed of..... > > I lived on an island in Washington state for several years. I think I know > what folks like Duaine are talking about as far as nasty old uprights. (that > may indeed be nice ones with serious investments, btw) Many of them never > dreamed of what investments lay ahead! They probably thought it would take a > couple hundred bucks to make it "just like new!!!" Those on the mainland > were absolutely ready for it and were willing to pay for it, but even that > rarely happened. I fear the former for Duaine's situation. > > Paul > > > > > > From: Avery Todd <ptuner1 at gmail.com> To: pianotech at ptg.org Date: 02/03/2011 > 03:54 PM Subject: Re: [pianotech] Thanks and further comments > ------------------------------ > > > > Even though I use an ETD some, using the pitch raise function ONLY with an > ETD on a 300 cent pitch raise, I'd be a little nervous about the amount of > overpull. Depending on the age and condition of the piano. Maybe it's just > me, though. > > Avery > > On Thu, Feb 3, 2011 at 2:08 PM, Mr. Mac's <*tune-repair at allegiance.tv*<tune-repair at allegiance.tv>> > wrote: > > On Feb 3, 2011, at 1:39 PM, Duaine Hechler wrote: > > > With that kind of pitch raise, I would tell the customer that I would > > have to come back in 2-3 weeks do do another tuning. > > > > Some actually have me come back - and - others don't care and are > > satisfied with the way it sounds. These are probably the ones that have > > it tuned every 10-20 years. > > > > 99% of the time, it is all up to the customers "money belt". Are they > > willing to pay for a "follow up" tuning. > > Duaine, > > You are starting to change your tune, but that's okay. > because the tune you are advocating here > falls more in line with what generally is experienced as what is. > > Keith > > > > > -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110203/38d49a53/attachment.htm>
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