That's an interesting response from Steinway, Mark. I suppose there must be some preference to CAUT's as we have some 40 Steinways amongst the 110 piano/keyboard instruments I care for, so they seem to like that. the next preference are those techs who work for Steinway dealers, the next would be those who can prove that their clientele consists of many Steinways. I'm not sure of their protocol. I don't know whats in the CD-Rom, since I have been to a couple of the Steinway seminars; one in Oberlin, and one at the factory. They have given me the Technical book as part of it with a cd included. maybe that's the one we're talking about....? I would talk directly to Kent Webb as he teaches most of the seminars. KWebb at steinway.com Good Luck! I would think there is a way in, but you may be put on a waiting list. I am put on waiting lists as well. I last went over a year ago and the list was full for #3 until this coming June. (nice time to be in NY, I might add) I'm just hoping for my Director's approval to go this time!!! Budget crunches and all. Best, PaulT. Williams RPT Piano Technician School of Music 5 Westbrook Bldg. University of Nebraska Lincoln, NE 68588-0100 pwilliams4 at unl.edu From: "The Davis Family \(Mark, Janine, William, Stephen & Matthew\)" <pianofortetechnology at saol.com> To: <pianotech at ptg.org> Date: 02/08/2011 02:11 PM Subject: Re: [pianotech] Steinway technical and reference guide Hello Boaz Thank you for your response. For what it's worth, email or fax works better than phone, in my experience. Also, I think the CDROM costs quite a bit. Have you emailed Steinway for a Price List? No, I have not emailed Steinway yet, but I will. Do you know what the CDROM consists of? For instance the actual contents? Does it cover restoration work of Steinways, concert work etc… What is involved in order to attend a NY and Hamburg Steinway course. Is one invited or does one apply? This is the Steinway dealer in South Africa’s response to me after I requested Steinway service manuals and and inquired about training courses in Hamburg, “Dear mr. davis, This course is open to applicants who have been proposed by ourselves, as the accredited Steinway & Sons partners in Southern Africa. We may only propose candidates to whose character and professional conduct we can attest without reservation. However, the final acceptance of the candidate for a course is at the sole discretion of Steinway & Sons. This is necessary in order to ensure that our clients' instruments receive the highest standards of technical support according to Steinway & Sons procedures to ensure their performance to the standards for which they have been designed. As we are not acquainted with you, we are, regrettably, unable to propose you for a course at this time. All our approved technicians have received training at Steinway and are in the employ of Mr._______________, in Cape Town, whose company handles all of our work exclusively. Our suggestion is that you approach this gentleman to ascertain the possibility of an alliance. He can be contacted on_______________.” Is this the normal procedure of Steinway? Or is there a different approach? Thank you, Mark -------------- next part -------------- An HTML attachment was scrubbed... URL: <http://ptg.org/pipermail/pianotech.php/attachments/20110208/5eea755a/attachment-0001.htm>
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