[pianotech] price-negotiating customers

[David Nereson]

    What words, phrases, does one use to counter prospective 
customers who try to talk you down in price?  I had a lady who 
asked how much I charge to tune, then asked if I couldn't do it 
for $xx less, since that's what her last tuner charged.  Like a 
fool, and not to get a reputation as a "gouger," I agreed.  Now, 
of course, when I get there, it'll need a pitch raise, lost 
motion regulating, a string replaced, vacuuming, etc.
    David Nereson, RPT