Hi, Ron! Steinways with serial numbers #350,000 through 265,000 are notorious for that problem;The stem was NOT Threaded to the end and Agraffe Installers Over-stressed them during installation process. Another Notable problem in modern pianos; On many Asian pianos Agraffe Holes are NOT Drilled all the way through the plate and they are Over-stressed. Just did a 'Root-Canal" on a Hyundai,about 8 years old.. Hope,this information helps.. On most pianos the only tool I use is modified screwdriver in shape of a 'V" or 'Fish Tale'. It "bites" into the broken piece and makes removal easy,because it grabs 2 points. Nothing new in this department. Greetings from rainy Southern California Isaac Sadigursky, RPT Los Angeles Chapter On Jan 23, 2012, at 9:43 AM, Ron Nossaman wrote: > On 1/23/2012 10:40 AM, Wally Scherer wrote: > >> It seems that Steinways are notable for this problem. (WHY?) > > The agraffes that break have a flat bottomed shoulder and the stud > isn't threaded all the way up to the shoulder. When these were > installed, the stud ran out of thread before the shoulder seated, so > they just cranked them on down in spite of it. This over stressed > the stud. When they did bottom out, the flat bottomed shoulder > wasn't crushable like the concave shoulders in the supply house > agraffes we get now. So when they cranked them even harder to align > them it stressed the stud even more. > > When they eventually break, the stud threads are still jammed into > the plate threads, making the broken stud hard to get out. > > That's pretty much it. > Ron N
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