[pianotech] Dampp Chaser Problem

[Tom Rhea, Jr.]

Ron,

Dampp-Chaser specifically states that salt is NOT to be used in a DC system
as it is corrosive and will void the warranty.

PAD Treatment, available from most Certified Installers or other suppliers
such as Schaff or Pianotek, is the only recommended additive.

I am enclosing a caveat from Dampp-Chaser that addresses your client's
situation:

"Use Dampp-Chaser PAD Treatment regularly. PAD Treatment inhibits mildew in
both the watering tube and the Humidifier tank and increases the life of the
Humidifier pads. Use 1 capful with each can of water added to the
Humidifier. The Treatment is available from your piano technician."

"Warning: Add only Dampp-Chaser PAD Treatment to the Humidifier
water. Other brands of water treatment may contain acids which can
corrode strings and metal parts in the piano. The use of other humidifier
water treatment preparations will void the warranty of the Piano Life Saver
System and may void the warranty of the piano manufacturer."

Please pass this information to your client


Regards,
Tom

Rhea Piano Service
Tom Rhea, Jr., Technician
(757) 373-0284
rheapiano at cox.net
www.rheapiano.com

 

-----Original Message-----
From: pianotech-bounces at ptg.org [mailto:pianotech-bounces at ptg.org] On Behalf
Of RonLindquist
Sent: Friday, June 22, 2012 6:19 PM
To: pianotech-ptg.org
Subject: [pianotech] Dampp Chaser Problem

I have a customer that lives about 65 miles away that called me last 
week saying he just filled his DC system and the light was still 
blinking.   Had him recheck water-ok,   check plugs, then told him to 
take out the probe and put it in a glass of saltwater.  He did this 
and the light when out, Problem solved !!?

He just called me a few minutes ago saying the light was flashing 
again.  Plenty of water, he told me he had to put in about 3/4" of 
salt in a glass, then into the water tank before  the light went out 
the last time.
I don't know what it is  and DC is closed for the week end.

Any ideas ??
Ron Lindquist