[pianotech] soliciting testimonials or customer comments?

Richard W. Bushey rbushey4 at embarqmail.com
Mon Oct 15 11:44:05 MDT 2012


I have seen several technician's websites that include testimonials or customer comments about one's services (including all aspects of tuning/repair, etc. as well as specifically about Dampp-Chaser installations), and was considering adding a page such as this for my services.  I was wondering what you all feel is the proper way to acquire, ask permission to use, etc?   OR do you feel that they are even helpful, necessary, or not?  It is always awkward asking people to "dote" on you, however, I think it is still an honest way for potential customers to see that you are legit, punctual, careful, polite, etc. without you having to "blow your own horn" so to speak.  They will have a tendency to believe what others say collectively about you.

Anyway, if one (me or anyone else) wants to include them on their website, I guess I'm curious if one should wait for unsolicited comments (cards, emails, etc. that just show up without you asking), or is it alright to ask present and/or former clients (by email, request at the time of tuning, etc.) if they would be willing and able to write an honest note (by email, cards, comment boxes on blogs, facebook entries, etc.) about one's services with the understanding that anything written could be used on one's website or other publications such as brochures, etc? 

So, what do you all do?   


Richard W. Bushey
Richard's Piano Service
www.RichardsPianoService.com
Rbushey at RichardsPianoService.com
573-765-9903

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