[pianotech] PianoDisc Help Needed

[Cy Shuster]

One weird thing about this system is that you have to run the standard SilentDrive setup CD first. (Why they couldn't load those defaults at the factory is beyond me.)

What I did was to hook up an external CD player to the audio input jacks on the little iQ box (to the 1/8" stereo input, unplugging the wire from the Airport Express), and playing the default tracks from the CD. You can let the whole CD run, and it will leave it set at the defaults, but I just skipped through to the default force settings (about six tracks in all).

Then I did the calibrations, and it worked. Be sure to check out the iQ setup video available online at PianoDisc TechWeb.

--Cy--

Cy Shuster, RPT
Albuquerque, NM

www.shusterpiano.com
www.facebook.com/shusterpiano

On Sep 1, 2012, at 8:36 AM, Steven Hopp <hoppsmusic at hotmail.com> wrote:

> Hello,
> 
> After 6 days in beautiful Sacramento and a grueling class, ugh, I and my employee have installed our first PD IQ Airport Express.  All is well with the hardware.  If we do a solenoid test and calibration for keys and pedal the solenoids fire and the keyboard plays.  If we play a file from PD with music and piano or just a piano solo the piano will NOT play.  I am using my personal iPad which has music given to me from PD which was on a CD that I installed into my laptop through iTunes and then synced to my iPad.  No problem there.  If I use the sound output from my iPad when playing a file I hear the data being streamed through the speaker whether it is a solo piano piece or a piece with background music.  When I switch to the IQ I get background but no piano.
> 
> Can anyone suggest something I might have left out of the install between IQ and airport express? or:
> 
> Would the files sent on the CD be ready to go for my system or would they have to be run through another program i.e. Musiconnect2 to prep them for the system?  Hard for me to think they would do that to me.
> 
> I have no extra cords except for a two cords that have the small transistor style male ends with a female opening at the other and a male transistor style end with the other end a red and white speaker style end.
> 
> If anyone can give suggestions it would be appreciated.  The class was one of the most painful experiences I and my partner have ever had.  Took too long, and all of the manuals they had are for older systems and we had to keep writing in what the current systems were and then the CD's they sent home with the "manuals and info" we were supposed to need barely touch on the new IQ with Airport Express.  Maybe the new system has run ahead of PD ability to produce new install and user manuals.  
> 
> Thanks,
> 
> Steven Hopp RPT
> PianoWorks Studio
> Midland, TX 
> 432-770-7473

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