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Mike,
<p>That was for the very first system I put in, because I was skeptical
it would work. I wanted her to think, "OK, how can I possibly lose?"
She bought the system, and as I said, she wouldn't part with it now.
<p>I kept up the one-year satisfaction-or-your-money-back guarantee for
quite some years. No one ever asked for the system to be removed.
Had they asked, I would first expect a good reason why. I forget
what the guarantee actually said, but before just removing it, I had to
be given the chance to figure out why they were unhappy and make corrections
if necessary. That never occurred, either.
<p>Regards,
<br>Clyde
<p>Mike McCoy wrote:
<blockquote TYPE=CITE><font face="Arial"><font size=-1> Clyde's comment
"</font></font><font face="Times New Roman"><font size=+0><i>I installed
a system with the understanding that I would remove it and refund every
penny if she felt she had "thrown her money away</i>." got me thinking...
that's always dangerous. Does that technique work?? Sure seems like a good
idea.</font></font></blockquote>
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