<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD><TITLE></TITLE> <META http-equiv=Content-Type content=text/html;charset=ISO-8859-1> <META content="MSHTML 6.00.2900.2668" name=GENERATOR></HEAD> <BODY style="BACKGROUND-POSITION: 0px 50%; FONT-SIZE: 12pt" text=#000000 bgColor=#ffffff> <DIV><STRONG><FONT face=Arial>It is also hard to line up multiple jobs, to share the time/mileage.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>I used to repair electronic organs, down to the component level. I was able to combine the piano and organ jobs, to the same area. I was therefore able to split the mileage charge. This allowed me to be able to have a lesser charge to the organ customer.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>If they had to get a strictly organ man, he would have to charge them the full mileage charge.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>Note we are talking rural setting, not city or densely populated areas.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>By the way, if he cancelled the call, he should have been required to pay a service call. If he hadn't wanted the tuning done, he should have cancelled. Obviously a spousal breakdown in communication. But not your fault, so you should have been paid something.</FONT></STRONG></DIV> <DIV><STRONG><FONT face=Arial>By the way, for an 80 mile trip, do you charge mileage?</FONT></STRONG></DIV> <DIV>John M. Ross<BR>Windsor, Nova Scotia, Canada<BR><A href="mailto:jrpiano@win.eastlink.ca">jrpiano@win.eastlink.ca</A></DIV> <BLOCKQUOTE dir=ltr style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px"> <DIV style="FONT: 10pt arial">----- Original Message ----- </DIV> <DIV style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B> <A title=ilvey@sbcglobal.net href="mailto:ilvey@sbcglobal.net">David Ilvedson</A> </DIV> <DIV style="FONT: 10pt arial"><B>To:</B> <A title=pianotech@ptg.org href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV> <DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, June 16, 2005 5:37 PM</DIV> <DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Angry Hubby / OT ??</DIV> <DIV><BR></DIV>You don't have to be big to charge big.  You just need the confidence in your skills and worth.   Organ repair/service has a much bigger time difference between service.  He might not be out to that organ again for several years.  <BR><BR>David I.<BR><BR><BR><BR><BR> <DIV style="PADDING-RIGHT: 5px; PADDING-LEFT: 5px; PADDING-BOTTOM: 5px; BORDER-LEFT: #000000 3px solid; PADDING-TOP: 5px"> <HR> Original message<BR>From: Carl Teplitski <KOKO99@SHAW.CA><BR>To: Pianotech <PIANOTECH@PTG.ORG><BR>Received: Thu, 16 Jun 2005 12:00:44 -0500<BR>Subject: Re: Angry Hubby / OT ??<BR><BR> <P align=left>GOOD for you !!!  I have often times thought that we as tuners, should have <BR>a website where we could post these type problem clients for other tuners<BR>in the area  to be able to access, and know how to handle if they are called.<BR>I think these types of people go thru many tuners in an area , dispensing <BR>similar , inconsiderate , acts, on unsuspecting guys/gals trying to make an honest<BR>living.  Not fair to have to put up with that kind of b.s. <BR>I have a good friend who does organ, keyboard service, and charges very high rates for same.<BR>Nobody gives him a bad time . He is 6' 3", and weighs about 275 lbs. Been on calls with him, <BR>to help him physically move an instrument, and saw what he charged. Could tell that the client <BR>was quite ticked - off, but didn't say a word. In the same situation,( and I recognize it,) same <BR>client would have tuned me in pretty good, I have no doubt.  Maybe we should all hire a gorilla<BR>to come with us on our calls, just for that type situation. We could call him "SPIKE."<BR>I'm 5' 8", in shoes, so I certainly know the feeling of the above example.<BR><BR>CT.<BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR><BR>Ed Carwithen wrote:<BR></P> <BLOCKQUOTE cite=mid013801c57227$91e67de0$6401a8c0@home2 type="cite"> <META content="MSHTML 6.00.2600.0" name=GENERATOR> <STYLE></STYLE> <DIV><FONT face=Arial size=2>I went to tune a piano that is a regular on my list.  I have been taking care of the piano for 6 years or so.  It's a spinet..not a great piano, but nice lady.</FONT></DIV> <DIV><FONT face=Arial size=2>  I approach the door and husband says.."Are you going to tune that piano again?  This is Bullshit!  She doesn't even play the damn thing anymore."</FONT></DIV> <DIV><FONT face=Arial size=2>Whoops!  I turned around, put my tools back in the pickup and left.  Wife called before I got home and left a message asking  me to come back.  She really did want the piano tuned.  </FONT></DIV> <DIV><FONT face=Arial size=2>You should also know that this piano is in a town 80 miles from my home, and the other appointment for that day had cancelled the night before, so I made the trip for one piano.</FONT></DIV> <DIV><FONT face=Arial size=2>I wrote her a note detailing what her husband had said and that I was uncomfortable working in a hostile environment.  </FONT></DIV> <DIV><FONT face=Arial size=2>I haven't heard anything back from her since.  I hate to lose a client, but I don't need the aggravation.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Thanks for listening.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Ed Carwithen</FONT></DIV> <DIV><FONT face=Arial size=2>John Day, OR</FONT></DIV></BLOCKQUOTE><BR></DIV></BLOCKQUOTE></BODY></HTML>