<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>Terry,<BR>
<BR>
Are you running Windows 95? If so, it will not support USB hotsync - period. Do you have any other programs that use a serial port? Digie camera, scanner, or other such stuff. If so, they have already "claimed" the serial port and have to be deleted before hotsyncing. <BR>
<BR>
Please respond so I can help further. (just traded up from a Vx to an m505)<BR>
<BR>
Richard Galassini<BR>
Cunningham Piano Co & Factory<BR>
Philadelphia, Pa.<BR>
(800) 394-1117<BR>
<A HREF="http://voce88.tripod.com/richspianopage/">http://voce88.tripod.com/richspianopage/</A> </FONT></HTML>