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<DIV><FONT face=Arial size=2>Clyde,</FONT></DIV>
<DIV><FONT face=Arial size=2>Yes the piano could have a negative =
value if you
consider that it might have to be taken to the dump. Moving fees =
and dump
costs. 0:(</FONT></DIV>
<DIV>Joe Goss<BR><A
href="mailto:imatunr@srvinet.com">imatunr@srvinet.com</A><BR><A
href="http://www.mothergoosetools.com">www.mothergoosetools.com</A></DI=
V>
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=cedel@supernet.com href="mailto:cedel@supernet.com">Clyde =
Hollinger</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, August 07, 2001 =
4:48
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Perspectives</DIV>
<DIV><BR></DIV>Friends,
<P>Last evening I got an email from an acquaintance up in New England =
asking
me the value of a 1954 Lester Betsy Ross spinet that was recently =
given to
them. I know nothing about this specific piano (I have twenty =
Lester
spinets in my tuning file), so I quoted them $0-$600, depending on =
various
factors. At least no one can say I overvalued it, unless a piano =
can
have negative value! (Well, I suppose it <I>could!</I>)
<P>Regards, Clyde
<P>Wimblees@AOL.COM wrote:
<BLOCKQUOTE TYPE="CITE"><FONT face=arial,helvetica><FONT =
size=-1>As Jim
said, don't take it personally and don't be too rough on yourself.
You</FONT></FONT> <BR><FONT face=arial,helvetica><FONT =
size=-1>are going to
run across this situation many times in your life. It's tough
to</FONT></FONT> <BR><FONT face=arial,helvetica><FONT =
size=-1>give this kind
of news, and it hurts even more when the customer does =
react</FONT></FONT>
<BR><FONT face=arial,helvetica><FONT size=-1>the way yours did. =
But at the
same time, it is part of our job to be honest</FONT></FONT> =
<BR><FONT
face=arial,helvetica><FONT size=-1>with the customer, and tell =
her what the
problems are with the piano. I think</FONT></FONT> <BR><FONT
face=arial,helvetica><FONT size=-1>if you express exactly how =
you feel, as
you described it, the customer will</FONT></FONT> <BR><FONT
face=arial,helvetica><FONT size=-1>most likely accept the news
better.</FONT></FONT></BLOCKQUOTE></BLOCKQUOTE></BODY></HTML>