<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>Dear Jeannie,
<BR>What wonderful. good, solid advice you have given about training someone new
<BR>to the piano service field. This post should be reprinted in the PTG Journal.
<BR>It sure is accurate & is based on a lot of experience, & well meaning.
<BR>One of the advantages that a starting Tech had many years ago was that most of
<BR>the music stores had large numbers of stock pianos on the floor & in
<BR>inventory,
<BR>waiting to be sold & Techs would go to work for the dealer & do stock tuning
<BR>every day & this would help to develop their skill. The charge to the dealer
<BR>was
<BR>1/2 the price of the tuning price to the home. When I started, the average
<BR>home
<BR>price for a standard tuning was four dollars!. Also, after a piano was sold,
<BR>the
<BR>store Tech would go out & give a "free" tuning to the customer. The Tech was
<BR>paid 1/2 the regular customer charge & in some cases, the Tech was allowed to
<BR>keep the customer as their own, & thus could build a business. Othe dealers
<BR>kept
<BR>the customers for themselves & all future service was done through the store.
<BR>All
<BR>that system is mostly gone now, & so, it is a lot more difficult for a new
<BR>Tech to
<BR>get established. Our trade needs new people, & your words of wisdom are a
<BR>helpful guideline to those training & those desireing to become Piano
<BR>Technicians. One final word to you & others- It's wonderful to see young
<BR>people
<BR> such as yourself, come along and take the reins of leadership in our trade &
<BR> PTG, which will ensure it's future & be better.
<BR>Regards, Willis Snyder
<BR>
<BR> </FONT></HTML>