<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META HTTP-EQUIV="Content-Type" CONTENT="text/html; = charset=us-ascii"> <TITLE>Message</TITLE> <META content="MSHTML 6.00.2800.1126" name=GENERATOR> <STYLE>@font-face { font-family: Wingdings; } @font-face { font-family: Tahoma; } @page Section1 {size: 8.5in 11.0in; margin: 1.0in 1.25in 1.0in 1.25in; } P.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } LI.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } DIV.MsoNormal { FONT-SIZE: 12pt; MARGIN: 0in 0in 0pt; FONT-FAMILY: "Times New Roman" } A:link { COLOR: blue; TEXT-DECORATION: underline } SPAN.MsoHyperlink { COLOR: blue; TEXT-DECORATION: underline } A:visited { COLOR: purple; TEXT-DECORATION: underline } SPAN.MsoHyperlinkFollowed { COLOR: purple; TEXT-DECORATION: underline } SPAN.EmailStyle17 { COLOR: navy; FONT-FAMILY: Arial } DIV.Section1 { page: Section1 } </STYLE> </HEAD> <BODY lang=EN-US vLink=purple link=blue> <DIV>Johathan, I've been looking for you.  Glenn here (from Longmont).  What is your email?  Mine is <A href="mailto:rockymtn@sprynet.com">rockymtn@sprynet.com</A></SPA= N></DIV> <DIV> </DIV> <DIV>For anyone else, I am thinking of selling my IBM T21 with or without = RCT.  Let me know if you're interested in a top quality = notebook.</DIV> <DIV> </DIV> <DIV>Glenn.</DIV> <BLOCKQUOTE dir=ltr style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px = solid; MARGIN-RIGHT: 0px"> <DIV></DIV> <DIV class=OutlookMessageHeader lang=en-us dir=ltr = align=left>-----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On = Behalf Of Jonathan Finger Sent: Saturday, February 01, 2003 9:30 PM To: 'Pianotech' Subject: RE: Feb Journal </DIV> <DIV class=Section1> Are you kidding?  I love no shows!  It’s an early end to a day = J   Of course, = it’s a different story when I drive an hour to get there.  But that = problem’s simple to solve….   Confirm appointments.  Call = and confirm the night before, and you won’t have many no-shows     Jonathan = Finger RPT   -----Original Message----- From: pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] On Behalf Of = Wimblees@aol.com Sent: Saturday, February 01, = 2003 12:27 PM To: pianotech@ptg.org Subject: Re: Feb Journal   In a message dated = 2/1/03 12:15:02 PM Central Standard Time, Richard.Brekne@grieg.uib.no writes: Wim's kick in our butts about no-shows left me scratching my head a = bit...which is always a good thing in my book. Couldnt quite figure out if his = message was simply  "quit yer whining" or  more of a "lets try = to be nice these people....even when they do everything in their power = to weasle out of  taking responsibilty for costing a <<hard = working honest days work kind of guy >>a couple hours income". Food = for thought regardless. Well, Ric, I = guess it's a combination of both messages. Quit your whining about no shows, = because, as I said in my article, for most people, there are other things in life = that might be more important than getting the piano tuned. Let me put it this = way. Have you ever forgotten an appointment?  I don't care why, or when, or = what the circumstance was, that doesn't matter. The fact is, that people do = forget. Now, if the same person stood you up twice, then you know the = old adage: fool me once..... But given that we see about 20 - 30 people a = week, (that's over a thousand a year), the odds are pretty good that one or = two of them are going to forget. My message just says, accept it as part of = our job, and get over it. Have a nice day. Wim </DIV></BLOCKQUOTE></BODY></HTML>