<!DOCTYPE HTML PUBLIC "-//W3C//DTD W3 HTML//EN"> <HTML> <HEAD> <META content=text/html;charset=iso-8859-1 = http-equiv=Content-Type> <META content='"MSHTML 4.72.3110.7"' name=GENERATOR> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT color=#000000 size=2>Hi Roger,</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT size=2>Please DON'T come down off your 'high = horse'.</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>This business needs people who aren't afraid to = stand up and call JUNK by it's right name.  It saddens me when I hear about = pianos that were made in the manner this technician describes.  I have to = wonder, when some poor family buys this thing for their son or daughter, expecting it = to give a lifetime of good service, and a few years down the road their 'piano = tuner' is likely to be telling them they need MAJOR work done, what does that say = of the piano industry as a whole?  In my opinion, it drags us all down.</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>Were I able to wave a magic wand over the piano = industry, I would like to see manufacturers, from the least to the greatest, not = trying to make them faster and cheaper seeing what 'corners' they can cut, but to = make them better and more solid in their construction.  (Rant over now...)</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT size=2>A little more on topic, if this piano is having = problems with holding tune, something that came to mind was that perhaps the pinblock = could be rocking back and forth on the flange.  If that would be happening, = the repining wouldn't really solve the problem of the tuning not = holding.  (But the tuning pins would be tight.) :-)?</FONT></DIV> <DIV><FONT size=2></FONT> </DIV> <DIV><FONT color=#000000 size=2>Good luck.</FONT></DIV> <DIV><FONT color=#000000 size=2></FONT> </DIV> <DIV><FONT size=2>Brian Trout</FONT></DIV> <DIV><FONT size=2>Quarryville, Pa.</FONT></DIV> <DIV><FONT size=2><A href="mailto:btrout@desupernet.net">btrout@desupernet.net</A></FONT></D= IV> <DIV><FONT size=2></FONT> </DIV> <BLOCKQUOTE style="BORDER-LEFT: #000000 solid 2px; MARGIN-LEFT: 5px; PADDING-LEFT: = 5px"> <DIV><FONT face=Arial size=2><B>-----Original = Message-----</B><BR><B>From: </B>Roger Jolly <<A = href="mailto:baldyam@sk.sympatico.ca">baldyam@sk.sympatico.ca</A>><B= R><B>To: </B><A href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> = <<A = href="mailto:pianotech@ptg.org">pianotech@ptg.org</A>><BR><B>Date: </B>Thursday, June 24, 1999 12:40 AM<BR><B>Subject: </B>Re: new = piano pin replacement<BR><BR></DIV></FONT>Hi = Glenn,<BR>          &nb= sp;     Firstly the dealer should insist that the piano be returned, one = quick letter from an attorney will usually solve the problem. Most Lawyers = will write a letter for $100 for a registered client.<BR>Try and educate = the dealer about the potential wrranty cost to him down the road, as = well as loss of reputation. It is very important that you approach this in a = non confrontational manner. Convince him that you are very concerned = about him and his clients.<BR>IF there is a pin block failure, doping or CA = gluing the block will be very temporary at best.<BR>IF the block is solid, a = new piano should be hand reamed with a #3 under sized drill bit and repinned = to attain even torque. There is no other short cut that i would consider ethical.<BR>This type of underhanded approach hurts us all, as a = dealer I cringe when I hear stories like this, as a technician and PTG member = I feel we should not be party to this type of deception to = consumers.<BR>Now I have vented my spleen, and can come down off my high horse.<BR>Regards Roger<BR><BR><BR><BR>At 09:33 PM 23/06/99 -0600, you wrote: <BR> <BLOCKQUOTE cite type = cite>I have a situation and I need some advice.  The small shop I do work for sells Shuberts.  = Well, partially from my pleading, he decided not to order any = more.  It seems he is stuck with the ones he has.  One in particular, = and I talked about this one here a long time ago, will not hold = tune.  I recommended he return it to the factory or distributor.  Of = course he got a difficult time and it is still here.  The = distributor (or factory rep, whatever) told him to get an estimate from = "me" for repinning it.  I really don't want to get = involved.  The pin torque varies wildly (I don't have a gauge - just feel) and = the angle of the pins changes dramatically.  IF the pinblock is = not split anywhere I feel it needs reaming before repinning or else = I feel the problem will just exist again, only a little tighter.  = I've never done this before.  I've restrung two grands and = neither involved reaming.  I don't know how well I can do replacing = strings with "old" coils on them.  I've never done a vertical.  <BR><BR>I told him, after the second tuning, = that I never wanted to see that piano again.  Now he wants me to = repin a brand new piano.  I was taken back when he and the = distributor wanted me to dope it.  Now I think if I do anything I would = just rather hit the loose pins with CA and the heck with it.  I = feel like an angry bee is chasing me!  <BR><BR>Any advice = here?  Feel free to throw out estimates numbers (in private emails if = that upsets the board).<BR><BR>Thanks, = <BR><BR>Glenn.<BR></BLOCKQUOTE><BR><BR> <DIV>Roger Jolly</DIV> <DIV>Baldwin Yamaha Piano Centre</DIV> <DIV>Saskatoon and Regina</DIV> <DIV>Saskatchewan, Canada.</DIV> <DIV>306-665-0213</DIV>Fax 652-0505 </BLOCKQUOTE></BODY></HTML>