<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2900.2180" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2>Hi folks,</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Argh.  Well, the customer has = decided that the piano needs Genuine Steinway parts--positive proof that the marketing works.  :-)  I called Steinway Parts department, = who doesn't sell samples, called and left a message with Tech Services to call me back, = and will ask here, too.  I really prefer the Hamburg style (Renner) = wippen.  But looking at the drawings of the "repetitions" (which don't include = the heel) in the Technical Reference Guide (from 1992--is there a new one?),  The current NY ones look shorter compared to the Hamburg Style.  The question is, will or how much will the style of wippen = affect things--like touchweight, or is it mostly the knuckle to center pin distance?   Is there more than one size regulating = button?  I can't seem to find them in my *old* price list.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Man, I'm ready to go on this project = and I hate waiting around!!!!!</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Thanks.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>Barbara Richmond</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2></FONT> </DIV></BODY></HTML>