<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>List,
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<BR>I agree with Tom. I use an IPAQ from Compaq. In Silicon Valley, people are always impressed by hi-tech stuff, anyway...:-) It also houses my Tunelab Pocket, and can also be used with the Pocket RCT (when available).
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<BR>Very useful for pre-booking service calls.
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<BR>Dave Stahl
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<BR>In a message dated 4/23/02 4:22:35 AM Pacific Daylight Time, tompiano@gate.net writes:
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<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">Subj:<B>Re: Convincing the Client</B>
<BR>Date:4/23/02 4:22:35 AM Pacific Daylight Time
<BR><I>From: tompiano@gate.net (Tom Servinsky)
<BR>Sender: owner-pianotech@ptg.org
<BR>Reply-to: pianotech@ptg.org
<BR>To: pianotech@ptg.org
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<BR>Tom,and list,
<BR>I've been in the business 21 yrs. and the amt. that actually respond by
<BR>reminders has always been low. I've come to expect that due to the amt. of
<BR>hounding reminders and unnecessary mail we all get from every Tom,Dick, and
<BR>Harry.
<BR>If there was every a better argument for managing clients using a PDA
<BR>Palm Pilot types) is with this very discussion. I have found that while you
<BR>are face to face with a customer they have your full attention. That is the
<BR>time to schedule that next appointment. I'm up to about 50% of all
<BR>appointments being scheduled for the next tuning.
<BR>With the Palm you'll always know what's going on a year from now and believe
<BR>it's a joy to manage the customers in this predictable manner. Not to
<BR>mention your job situation will always feel more secure.
<BR>Tom Servinsky,RPT</BLOCKQUOTE>
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