<HTML><FONT FACE=arial,helvetica><FONT COLOR="#000040" SIZE=3 FAMILY="SERIF" FACE="Times New Roman Greek" LANG="0"><I>In a message dated 4/23/2002 5:08:23 AM Pacific Standard Time, Reikiharp@AOL.COM writes:<BR>
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<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">Subj:<B>Re: Convincing the Client </B><BR>
Date:4/23/2002 5:08:23 AM Pacific Standard Time<BR>
From:<A HREF="mailto:Reikiharp@AOL.COM">Reikiharp@AOL.COM</A></FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
Reply-to:<A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A></FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
To:<A HREF="mailto:pianotech@ptg.org">pianotech@ptg.org</A></FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
<I>Sent from the I</I>nternet <BR>
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Joseph</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"></BLOCKQUOTE><BR>
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</FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=3 FAMILY="SERIF" FACE="Times New Roman Greek" LANG="0"> I consider your comments to be the words of wisdom and success.<BR>
Principle no one. I will until. When the until comes find a way to keep the will<BR>
Principle 2. Promote your business aggressively and as good or better than the competition. <BR>
One of my life principles has been. Failure isn't fatal and success isn't final.<BR>
Although I had a low return rate with the reminder cards it is always amazing to me how many of my clients will tell me "I've been meaning to call you I have had your card on my frig. for ever" and sometimes it's been there as much as five years. I'm convinced a follow up call to your most desired clients after they've had the card a while is an effective tool to scheduling more frequently. Hey people are just flat busy.<BR>
>>>>>>>>Best>>Dale Erwin>>></FONT><FONT COLOR="#000040" style="BACKGROUND-COLOR: #ffffff" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0"><BR>
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<BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I"ve been in business 15 yrs and quickly discovered that card response rate <BR>
is low. I still send out about 200 a month. Instead of fretting over 500 <BR>
clients I tune for once or twice a year, my goal became 5000 clients I tune <BR>
for every 5 years or more. I inform and educate my clients with PTG <BR>
pamphlets and tech bulletins, but I don"t harass them with phone calls at <BR>
dinner time. Your best customers always seem to move out of town, But with a <BR>
list this big you can afford to lose a couple hundred. Just do good work, and <BR>
promote your business more aggresively that any one else. When you have <BR>
plenty of work keep promoting your business anyway. You"ll prevent the <BR>
unwanted lulls. Joseph D. Gotta RPT PS. It helps to be in a very <BR>
large market</BLOCKQUOTE><BR>
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