<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>In a message dated 9/4/01 9:25:00 AM Central Daylight Time,
<BR>pryan2@the-beach.net (Phil Ryan) writes:
<BR>
<BR>
<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">Is there such a thing as a Betsy Ross piano? </FONT><FONT COLOR="#000000" SIZE=3 FAMILY="SANSSERIF" FACE="Arial" LANG="0"></BLOCKQUOTE>
<BR></FONT><FONT COLOR="#000000" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">
<BR>Phil,
<BR>
<BR>As you might expect, my opinion is with the minority. Anyone who uses the
<BR>acronym, "PSO" is only announcing to the world his or her pompous and over
<BR>inflated sense of self importance.
<BR>
<BR>As a matter of fact, there is a local school teacher who teaches music,
<BR>principally strings who asked me to locate a Betsy Ross Spinet for him if I
<BR>could. He had grown up on one and considered it the most charming treasure
<BR>of his youth and wanted one for his living room.
<BR>
<BR>As you might imagine, I was greeted with guffaws when I called local dealers
<BR>telling them of the request. So, I watched the papers until I found one and
<BR>arranged the sale. When it was delivered to the home, I did a full
<BR>reconditioning job including the elbows. I got the same kind of money I
<BR>would have gotten working for that amount of time on any other kind of piano,
<BR>including a Steinway.
<BR>
<BR>It's true that some of these have back failure and split bridges. Back
<BR>failure is rather rare but can and does occur with nearly every make. Those,
<BR>I would not try to repair but if you have just a little bass bridge
<BR>splitting, it can mean some good money in your pocket.
<BR>
<BR>A full elbow job replacement is a tedious job that is worth good money. The
<BR>action probably needs to be removed, tightened, aligned and have the hammers
<BR>filed too. Combine this with key leveling, let off and the lost motion
<BR>adjustment after elbow replacement and you have a full day's work or more.
<BR>
<BR>Ask yourself this whether you have just a little or a lot to do: Are YOU in
<BR>a position to scoff at the piano, call it a "PSO" and make the customer feel
<BR>stupid and ignorant for having this worthless piece of junk in their living
<BR>room and *wasting* your time by calling you, making you *stoop* beneath your
<BR>dignity to address the situation? If so, go ahead and yell at the customer
<BR>over the phone, tell them that the Betsy Ross Spinet is NOT a piano and that
<BR>you only work on Steinway Grands.
<BR>
<BR>If not, go ahead and make a nice living providing honest, high quality
<BR>service to a customer who really appreciates your skills and what you are
<BR>able to do with the piano they have and consider a treasure in their home.
<BR>
<BR>It's your choice.
<BR>
<BR>Bill Bremmer RPT
<BR>Madison, Wisconsin</FONT></HTML>