<!doctype html public "-//w3c//dtd html 4.0 transitional//en"> <html> <body bgcolor="#FFFFFF"> Woe to the one who purchases this instrument, (if any).  I would strongly suggest that you, the dealer, and any other techs available and willing get a formal letter drawn up to send to the manufacturer. (A lawyer's signature probably wouldn't hurt either).  Piano manufacturers need to take responsibility for building junk and passing it off as a piano.  If it is delivered, unboxed, and is found unusable while brand new then what good is it?  If they arn't willing to stand by their product and take it back then this should be telling you something--  they KNOW it's junk!  Give 'em hell!! Rob Goodale, RPT   Glenn wrote: <blockquote TYPE=CITE>I have a situation and I need some advice.  The small shop I do work for sells Shuberts.  Well, partially from my pleading, he decided not to order any more.  It seems he is stuck with the ones he has.  One in particular, and I talked about this one here a long time ago, will not hold tune.  I recommended he return it to the factory or distributor.  Of course he got a difficult time and it is still here.  The distributor (or factory rep, whatever) told him to get an estimate from "me" for repinning it.  I really don't want to get involved.  The pin torque varies wildly (I don't have a gauge - just feel) and the angle of the pins changes dramatically.  IF the pinblock is not split anywhere I feel it needs reaming before repinning or else I feel the problem will just exist again, only a little tighter.  I've never done this before.  I've restrung two grands and neither involved reaming.  I don't know how well I can do replacing strings with "old" coils on them.  I've never done a vertical. I told him, after the second tuning, that I never wanted to see that piano again.  Now he wants me to repin a brand new piano.  I was taken back when he and the distributor wanted me to dope it.  Now I think if I do anything I would just rather hit the loose pins with CA and the heck with it.  I feel like an angry bee is chasing me! Any advice here?  Feel free to throw out estimates numbers (in private emails if that upsets the board). Thanks, Glenn.</blockquote> </body> </html>