<HTML> <HEAD> <TITLE>Re: "The Question"</TITLE> </HEAD> <BODY> <BLOCKQUOTE>"Ma'am, I'm delighted that you feel like you've received g= ood value. You could pay me more if you want, but even more important to me = is for you to keep this piano tuned. So why don't we schedule the next tunin= g right now?" </BLOCKQUOTE> || ||| || ||| || ||| || ||| || ||| || ||| || ||| || ||| jason kanter * piano tuning * piano teaching bellevue, wa * 425 562 4127 * cell 425 831 1561 orcas island * 360 376 2799 || ||| || ||| || ||| || ||| || ||| || ||| || ||| || ||| <BLOCKQUOTE>From: "Farrell" <mfarrel2@tampabay.rr.com&g= t; Reply-To: pianotech@ptg.org Date: Fri, 10 May 2002 07:54:12 -0400 To: <pianotech@ptg.org> Subject: "The Question" </BLOCKQUOTE> <BLOCKQUOTE><TT>Yesterday I spent 12 hours yesterday installing an electric= add-on motor to an old upright player, filing hammers, full basic regulatio= n (half the hammers were multiple striking), fix few action parts and keys, = pitch raise 180 cents, tune. Lady was as happy as a pig in .......a nice bar= n. Figure 10.5 hours at my normal hourly rate (zap 1.5 hours for lunch, dinn= er and chit-chat). Give lady bill. And then the dreaded QUESTION: "Are you sure that's enough honey?&quot= ; Now I probably knocked a half-hour off her bill that, arguably, I could hav= e charged her for......... There are times where you have trimmed the price = just a bit. Is there any response to this question other than: "Oh, no,= that's fine, that's just what it works out to." I'm really kinda (only kinda though!) kidding that if feel this is a big co= ncern. But it sure does make you wonder sometimes! Terry Farrell   </TT></BLOCKQUOTE><TT> </TT> </BODY> </HTML>