<HTML style="FONT-SIZE: x-small; FONT-FAMILY: MS Sans Serif"><HEAD> <META http-equiv=Content-Type content="text/html; charset=windows-1251"> <META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD> <BODY> <P> <DIV>Conover upright, newish.</DIV> <DIV> </DIV> <DIV>Customer complained that the soft pedal didn't seem to work.</DIV> <DIV> </DIV> <DIV>Found that the prop stick was not in the hole. Put it in the hole and regulated it.</DIV> <DIV> </DIV> <DIV>Tuned the piano. Drove away.</DIV> <DIV> </DIV> <DIV>5 minutes later, I get a call on my cell: "Two notes don't work when I press the soft pedal."</DIV> <DIV> </DIV> <DIV>Turn around, go back. Sure enough two notes (f3 and g3) don't work unless you hit the keys quite hard.</DIV> <DIV> </DIV> <DIV>What was wrong?</DIV> <DIV> </DIV> <DIV>Hint (things that were NOT wrong): No hammer interference or any problems with rubbing or interfering parts. No foreign objects. No keystick problems. No loose screws. No flange problems. Nothing broken.</DIV> <DIV> </DIV> <DIV>Hint: The fix took one tool and about 30 seconds (after about 3 minutes of professional analysis and diagnosis, i.e., chin scratching, confused wonderment, and blank staring).</DIV> <DIV> </DIV> <DIV>Alan Barnard</DIV> <DIV>Salem, Missouri</DIV> <DIV> </DIV> <P></P></BODY></HTML>