<HTML>In a message dated 8/7/01 6:22:46 PM Central Daylight Time, Hippypno2nr@AOL.COM writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I am located in a rural community called Sandridge, SC, USA. It's actually a Ridgeville mailing address. The Ridgeville post office covers a lot of ground, but they don't charge me extra for postage. </BLOCKQUOTE> Nice point made. I wonder why the most obvious answer to Terry's question about policies hasn't come up?  It's all market forces.  You can have your "policy", talk too much and nickel and dime the customer too much and have no business.  Or you can quote people a reasonable fee, perhaps leaving the deal open ended, go there and do something constructive with their piano, spinets and old uprights not withstanding, get some money for it and build your business. Only when you've been at it long enough that you don't need to work on that basis anymore should you really even think you can operate like someone who has.  My policy always has been to consider each client and circumstances individually.  There is nothing which dictates I cannot so I prefer to keep things that way. Bill Bremmer RPT Madison, Wisconsin</HTML>