<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <META content="MSHTML 6.00.2800.1141" name=GENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=#ffffff> <DIV><FONT face=Arial size=2> <DIV><FONT face=Arial size=2>I am working with a customer who = uses their piano for teaching and recitals.I have recommended a new pinblock, new strings,dampers,new shanks and flanges.</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>What effect do worn hammers (filed = almost to the wood in the treble section) have on touch and tone in a Steinway grand piano?</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>When replacing a set of hammers would = you also replace the shanks and flanges?</FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>The tuning pins have been replaced with = 6/0 pins.The torque is from 20 inch pounds and jumping in the bass to 60 = inch pounds in the treble.the torque is uneven. </FONT></DIV> <DIV><FONT face=Arial size=2></FONT> </DIV> <DIV><FONT face=Arial size=2>There students are advanced and require = a good touch and tone.I need to present this to a committee please help with = your coments and suggestions.</FONT></DIV> <DIV> </DIV> <DIV><FONT face=Arial size=2>Thank you</FONT> </DIV></FONT></DIV></BODY></HTML>