<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; =
charset=iso-8859-1">
<META content="MSHTML 6.00.2800.1264" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY>
<DIV><FONT size=2></FONT><FONT face=Arial color=#800000>You said =
the fallboard
had become dislodged when kids were closing it and it kept slipping out =
of the
slot?</FONT></DIV>
<DIV><FONT face=Arial color=#800000></FONT> </DIV>
<DIV><FONT face=Arial color=#800000>If you know you dropped it or =
banged it and
may have caused the damage, of course, do the repair for free. But if, =
to the
best of your knowledge you did not cause the damage and it has been =
established
that the kids had dislodged it and it kept slipping out for them, then =
it seems
logical to me that the damage was cause by those activities and =
therefore the
piano owner should bear the cost of repair.</FONT></DIV>
<DIV><FONT face=Arial color=#800000></FONT> </DIV>
<DIV><FONT face=Arial color=#800000>But if you already agreed to =
make the repair
at your expense....... unless s/he is a <EM>really</EM> reasonable =
sort......
sounds to me like the stage has been set!</FONT></DIV>
<DIV><FONT face=Arial color=#800000></FONT> </DIV>
<DIV><FONT face=Arial color=#800000>This is a bit like strings =
breaking while
doing a pitch raise. I have never broken a string while doing a pitch =
raise.
However, I have had strings break on occasion while doing a pitch raise. =
(Actually, I have broken one or two over time while doing something =
stupid - but
I replaced those for free.)</FONT></DIV>
<DIV><FONT face=Arial color=#800000></FONT> </DIV>
<DIV><FONT face=Arial color=#800000>Terry Farrell</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>----- Original Message ----- </FONT>
<DIV><FONT face=Arial size=2>From: <</FONT><A
href="mailto:richard.ucci@att.net"><FONT face=Arial
size=2>richard.ucci@att.net</FONT></A><FONT face=Arial =
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>To: <</FONT><A
href="mailto:pianotech@ptg.org"><FONT face=Arial
size=2>pianotech@ptg.org</FONT></A><FONT face=Arial =
size=2>></FONT></DIV>
<DIV><FONT face=Arial size=2>Sent: Monday, January 26, 2004 11:02
AM</FONT></DIV>
<DIV><FONT face=Arial size=2>Subject: key cover =
blues</FONT></DIV></DIV>
<DIV><FONT face=Arial><BR><FONT size=2></FONT></FONT></DIV><FONT =
face=Arial
size=2>> Hi Folks,<BR>> <BR>> Tuned a yamaha ga-1 yesterday, =
customer
said the fallboard had become <BR>> dislodged when kids were closing =
it. It
seems the hinges had too much space <BR>> between them and kept =
slipping out
of the slot. I put some felt under both <BR>> hinges and all was
fine.<BR>> <BR>> When I was trying to extracate the fallboard from =
the
piano( it was fitting <BR>> very tightly) a piece of the finish =
chipped off
next to the hinge.<BR>> <BR>> Woman called back the next day to =
give me
the news. I have agreed to make a <BR>> polyester repair at my
expense.<BR>> <BR>> Should I be charging her something? I already
suggested a climate control <BR>> system 6 mos. ago with no =
luck.<BR>>
<BR>> Thanks,<BR>> <BR>> Rick Ucci/Ucci Piano<BR>>
_______________________________________________<BR>> pianotech list =
info:
</FONT><A href="https://www.moypiano.com/resources/#archives"><FONT =
face=Arial
size=2>https://www.moypiano.com/resources/#archives</FONT></A><BR><FON=
T
face=Arial size=2>> </FONT></BODY></HTML>