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<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>Hello
Mary,</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>Unless
I work for a customer I know well, I am getting paid (I try anyway !) =
for
consulting and making the proposal actually.The cost of these is to be =
deducted
in case of realization. </FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>In a
school environment it is useless to do proposals for repairs without =
follow ups
and regular maintenance. Seem to me that is the good moment to explain =
what they
will get , and that nothing is definitive. I include in the proposal a =
few words
that say that considering the existing budgets, I only can guarantee =
that I will
keep their instrument so they can play on it, (and do the best I can =
about it) ,
but that the piano is evolving permanently, so no repair is giving some =
sort of
stability in the state of the instrument. In less words, the repair =
allow for
the maintenance to be made regularly ...</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>You
can also show that some parts are to be changed because of lack of =
maintenance -
it is always the case in my opinion for the rollers, so you have to =
change the
shanks and the cheaper repair is not possible (heads only). it is also =
the case
for the strings if the hammers are worn.</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003> </SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>Generally the customer will not understand (or believe) =
the
whole point, that is why it is useful to say it again and
again.</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>I am
on the process to send a letter monthly, remaining that the pianos have =
to be
checked, and that they are going bad. I send that to all music schools =
and to
their headquarters, and, most important, to the place where they get the =
money
to buy instruments (the town actually).</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>On the
other hand I second Wim's advice, or is it time to find a partnership ? =
The
number of errors you can possibly do on the first jobs on these =
instruments is
such that if you go on, the customer is certainly yet lost and your =
reputation
is in danger.(sorry for the way it is said, my English is
little).</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>Best
Regards.</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2> and good luck</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2>PS I'd
go for new shanks of course unless the piano is fairly recent 5-10 =
years, and
even then, but after that it is also a money =
consideration.</FONT></SPAN></DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003><FONT face=Arial color=#0000ff =
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=985010607-02052003></SPAN> </DIV>
<DIV> </DIV>
<P><FONT size=2>Isaac OLEG<BR><BR>Entretien et réparation de
pianos.<BR><BR>PianoTech<BR>17 rue de Choisy<BR>94400 VITRY sur
SEINE<BR>FRANCE<BR>tel : 033 01 47 18 06 98<BR>fax : 033 01 47 18 06 =
90<BR>cell:
06 60 42 58 77 </FONT></P>
<BLOCKQUOTE dir=ltr
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #0000ff 2px =
solid; MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT =
face=Tahoma
size=2>-----Message d'origine-----<BR><B>De :</B>
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]<B>De la =
part
de</B> Greg Newell<BR><B>Envoyé :</B> vendredi 2 mai 2003
05:07<BR><B>À :</B> Pianotech<BR><B>Objet :</B> Re: (no
subject)<BR><BR></FONT></DIV>At 09:25 PM 5/1/2003, you wrote:<BR><BR>
<BLOCKQUOTE class=cite cite="" type="cite"><FONT face=arial =
size=2>I am
working with a customer who uses their piano for teaching and =
recitals.I
have recommended a new pinblock, new strings,dampers,new shanks and
flanges.<BR> <BR>What effect do worn hammers (filed almost to =
the wood
in the treble section) have on touch and tone in a Steinway grand
piano?<BR></FONT></BLOCKQUOTE><BR>Well, I'm tempted to say not a lot =
because
the S7S hammer is supposed to be jucied up until it's much like wood =
and the
voiced (needled) down from there. This was from John Patton (?) at =
Steinway.
Nevertheless, no meat left cannot possibly give good controllable
sound.<BR><BR>
<BLOCKQUOTE class=cite cite="" type="cite"><FONT face=arial =
size=2><BR>When
replacing a set of hammers would you also replace the shanks and
flanges?<BR></FONT></BLOCKQUOTE><BR>Most definitely unless, of =
course, you
don't care what the regulation comes out like.<BR><BR>
<BLOCKQUOTE class=cite cite="" type="cite"><FONT face=arial =
size=2><BR>The
tuning pins have been replaced with 6/0 pins.The torque is from 20 =
inch
pounds and jumping in the bass to 60 inch pounds in the treble.the =
torque is
uneven. <BR> <BR>There students are advanced and require a good =
touch
and tone.I need to present this to a committee please help with your =
coments
and suggestions.<BR></FONT></BLOCKQUOTE><BR>This part is very =
important. DO
NOT submit a proposal if you can avoid it and instead present your =
ideas to
the committee in person. You can't possibly depend on someone else to =
impart
all that you want to say through their lips. It NEVER works that way. =
Have
something written out but only provide it once you have a positive =
answer from
them. If you give them a proposal they use that info to shop around on =
you
making you an unpaid consultant. Find what their major complaints are. =
Let
them talk about how bad it bugs them a bit and then offer, verbally, =
solutions
after (AFTER) you have a sense for whether they are willing to put =
forth the
money to do something about it. DON'T be an unpaid consultant! You may =
become
their hero and their "go to" person when they need advice but they'll =
always
find someone to do the job cheaper.<BR><BR>my 2 cents<BR><BR>
<BLOCKQUOTE class=cite cite="" type="cite"><FONT face=arial =
size=2><BR>Thank
you <BR></FONT><BR>---<BR><BR>Checked by AVG anti-virus system (<A
href="http://www.grisoft.com/"
eudora="autourl">http://www.grisoft.com</A>).<BR>Version: 6.0.474 =
/ Virus
Database: 272 - Release Date: 4/18/2003</BLOCKQUOTE><X-SIGSEP>
<P></X-SIGSEP>Greg Newell<BR>Greg's piano Forté<BR><A
href="mailto:gnewell@ameritech.net"
eudora="autourl">mailto:gnewell@ameritech.net</A>
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