<HTML><FONT FACE=arial,helvetica><FONT COLOR="#000000" FACE="Geneva" F=
AMILY="SANSSERIF" SIZE="2">Today I tuned a Wurly spinet in a nursing hom=
e. I have never experienced such negativity anywhere in my brief (6 y=
ears) career as a tuner. There were about 10 patients of the nursing =
home in the activity room where the piano was and as soon as I walked in and=
introduced myself to the attendant, a chorus arose.<BR>
<BR>
"He's not going to PLAY the piano, is he?" to which the attendant would repl=
y, "No, he's going to tune it." Five minutes later, "What's he doing =
at the piano? Is he playing it?" "No, he's tuning it." =
And as if there was a tape loop set up in the room, five minutes later, some=
one else would ask, "What's he doing at the piano? Is he playing it?"=
"Does he have to play the piano?" "Why can't he stop?"<BR>
<BR>
I tuned as quietly and quickly as I could.<BR>
<BR>
Then they started a game of BINGO. I'd respectfully pause as each num=
ber was called, and then resume striking keys and tuning, but after every nu=
mber, someone would yell out "I can't hear because of that piano!" On=
e lady threw her BINGO board on the floor and refused to play because I made=
it too difficult to hear.<BR>
<BR>
These people in the twilight of their lives had returned to a state of child=
hood, where their only concern was themselves. <BR>
<BR>
I always try to do the best job I can under any circumstances, whether it be=
noisy kids, barking dogs, no light, whatever...it doesn't faze me. N=
ever before have I felt like I just wanted to get out of there as quickly as=
I could. I didn't adjust the pitch, it was about 10 cents sharp.&nbs=
p; I tuned it where it was; as quietly, and quickly as possible, and headed=
for the door. It probably wasn't a very stable tuning: I didn't feel=
like I could really strike those hard blows without garnering more animosit=
y. They made me feel in no uncertaint terms that I was intruding.<BR>
<BR>
I know these people have problems much more severe than my own. This =
is not a happy time in their lives. This post is not meant as an indi=
ctment of their behavior. Rather it is about my reaction to it.=
<BR>
<BR>
This experience made me realize that I have gotten used to people being happ=
y to see me. I come on time, I provide a service that improves their =
lives in a small way, I'm polite, and everyone comes out ahead. Day a=
fter day. <BR>
<BR>
I enjoy the general pleasantry of my daily existence. Without this nu=
rsing home appointment I don't think I would have been cognizant of that, ha=
ving become accustomed to it. <BR>
<BR>
I went to my next appointment and met the most delightful old retired fellow=
with a beautiful 1915 Steinway Louis XIV grand. I think it was rosew=
ood. <BR>
<BR>
Tom Sivak</FONT><FONT COLOR="#000000" FACE="Geneva" FAMILY="SANSSERIF"=
SIZE="2"></FONT></HTML>