<HTML><FONT FACE=arial,helvetica><FONT SIZE=2>In a message dated 7/6/02 8:25:51 AM Central Daylight Time, jonpage@attbi.com writes:
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<BR>
<BR><BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">I have not yet spoken to the dealer
<BR>about the looming warranty work, he'll not be happy as
<BR>I do not discount this type of contract work.
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<BR>I hate it when this happens.
<BR>
<BR>Regards,
<BR>
<BR>Jon Page, piano technician
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<BR></FONT><FONT COLOR="#000000" SIZE=2 FAMILY="SANSSERIF" FACE="Arial" LANG="0">
<BR>Jon
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<BR>You should have enough experience to tell you to stay away from this repair, unless the manufacturer gives you the authority to do the work. This is obviously a factory defect, which the manufacturer should fix. I would recommend you let the customer know about the problem, and have him/her contact the dealer. Hopefully he has the sense to do the right thing.
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<BR>Wim </FONT></HTML>