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<DIV class=Section1>
<P class=MsoNormal align=left><SPAN class=EmailStyle19><FONT=
face=Arial color=#993366 size=2><SPAN style="FONT-SIZE: 10pt;=
FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">My tuning fee=
includes some travel time. Shop work is done when=
I'm home. I set an hourly shop fee minus the=
travel.</SPAN></FONT></SPAN></P>
<P class=MsoNormal align=left><SPAN class=EmailStyle19><FONT=
face=Arial color=#993366 size=2><SPAN style="FONT-SIZE: 10pt;=
FONT-FAMILY: Arial; mso-bidi-font-size:=
12.0pt"></SPAN></FONT></SPAN> </P>
<P class=MsoNormal align=left><SPAN class=EmailStyle19><FONT=
face=Arial color=#993366 size=2><SPAN style="FONT-SIZE: 10pt;=
FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">David=
I.</SPAN></FONT></SPAN></P>
<P class=MsoNormal align=left><SPAN class=EmailStyle19><FONT=
face=Arial color=#993366 size=2><SPAN style="FONT-SIZE: 10pt;=
FONT-FAMILY: Arial; mso-bidi-font-size:=
12.0pt"></SPAN></FONT></SPAN> </P>
<P class=MsoNormal align=left><SPAN class=EmailStyle19><FONT=
face=Arial color=#993366 size=2><SPAN style="FONT-SIZE: 10pt;=
FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt">----- Original=
message ----------------------------------------><BR>From:=
Dean May <<A=
href="mailto:deanmay@pianorebuilders.com">deanmay@pianorebuilder=
s.com</A>><BR>To: Pianotech <<A=
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A>><BR>Rec=
eived: Thu, 14 Oct 2004 12:14:37 -0500<BR>Subject: RE: Setting=
Rates</SPAN></FONT></SPAN></P>
<P class=MsoNormal align=left><SPAN class=EmailStyle19><FONT=
face=Arial color=#993366 size=2><SPAN style="FONT-SIZE: 10pt;=
FONT-FAMILY: Arial; mso-bidi-font-size: 12.0pt"><BR>My=
philosophy is that procedures, like tuning, should earn one more=
money than standard hourly shop work. It is the way most every=
other profession charges. An ob doctor has a set fee for=
delivering a baby. It matters not if you labor one hour or=
twenty. It doesn’t matter if you go one month early and don’t’=
get the final four office visits, either. For us, as we perfect=
our techniques and time required goes down, our rates should not=
go down, they should go up, if anything. The customer is getting=
a more experienced tuner/technician, and our rates should=
reflect that. <o:p></o:p></SPAN></FONT></SPAN></P>
<P class=MsoNormal><SPAN class=EmailStyle19><FONT face=Arial=
color=#993366 size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY:=
Arial; mso-bidi-font-size:=
12.0pt"> <o:p></o:p></SPAN></FONT></SPAN></P>
<P class=MsoAutoSig><B><FONT face="Bradley Hand ITC"=
color=#993366 size=6><SPAN style="FONT-WEIGHT: bold; FONT-SIZE:=
22pt; COLOR: #993366; FONT-FAMILY: 'Bradley Hand ITC';=
mso-bidi-font-size: 12.0pt">Dean</SPAN></FONT></B><B><FONT=
face="Bradley Hand ITC" color=#993366 size=6><SPAN=
style="FONT-WEIGHT: bold; FONT-SIZE: 22pt; COLOR: #993366;=
FONT-FAMILY: 'Bradley Hand ITC'; mso-bidi-font-size: 12.0pt;=
mso-color-alt: windowtext"><o:p></o:p></SPAN></FONT></B></P>
<P class=MsoAutoSig><FONT face="Times New Roman" color=#993366=
size=3><SPAN style="FONT-SIZE: 12pt; COLOR: #993366">Dean=
May<SPAN style="mso-spacerun:=
yes"> </SPAN><SPAN=
style="mso-spacerun:=
yes"> </SPAN>cell=
812.239.3359</SPAN></FONT><FONT color=#993366><SPAN=
style="COLOR: #993366; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face="Times New Roman" color=#993366=
size=3><SPAN style="FONT-SIZE: 12pt; COLOR:=
#993366">PianoRebuilders.com<SPAN style="mso-spacerun:=
yes"> </SPAN>812.235.5272</SPAN></FONT><FONT=
color=#993366><SPAN style="COLOR: #993366; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoAutoSig><FONT face="Times New Roman" color=#993366=
size=3><SPAN style="FONT-SIZE: 12pt; COLOR: #993366">Terre Haute=
IN<SPAN style="mso-spacerun: yes"> =
</SPAN>47802</SPAN></FONT><FONT color=#993366><SPAN=
style="COLOR: #993366; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><SPAN class=EmailStyle19><FONT face=Arial=
color=#993366 size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY:=
Arial; mso-bidi-font-size:=
12.0pt"> <o:p></o:p></SPAN></FONT></SPAN></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Tahoma=
color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Tahoma">-----Original Message-----<BR><B><SPAN=
style="FONT-WEIGHT: bold">From:</SPAN></B>=
pianotech-bounces@ptg.org=
[mailto:pianotech-bounces@ptg.org]<B><SPAN style="FONT-WEIGHT:=
bold">On Behalf Of </SPAN></B>David Love<BR><B><SPAN=
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Thursday, October 14,=
2004 10:25 AM<BR><B><SPAN style="FONT-WEIGHT:=
bold">To:</SPAN></B> 'Pianotech'<BR><B><SPAN style="FONT-WEIGHT:=
bold">Subject:</SPAN></B> RE: Setting Rates</SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face="Times=
New Roman" size=3><SPAN style="FONT-SIZE:=
12pt"> <o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial=
color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy;=
FONT-FAMILY: Arial">I think your tuning rate should be based on=
what the job should take, about 1 hour give or take.<SPAN=
style="mso-spacerun: yes"> </SPAN>If $90. is the going=
rate in your area then use it.<SPAN style="mso-spacerun:=
yes"> </SPAN>If it takes you longer because you are still=
increasing your speed then you might have to eat that difference=
for awhile.<SPAN style="mso-spacerun: yes"> </SPAN>But I=
would have a higher hourly rate relative to your tuning=
fee.<SPAN style="mso-spacerun: yes"> </SPAN>I would=
also have a minimum charge for showing up to fix a problem=
unrelated to tuning.<SPAN style="mso-spacerun: yes"> =
</SPAN>If your tuning fee is $90. then a minimum of $75. or so=
would be appropriate.<SPAN style="mso-spacerun: yes"> =
</SPAN>You can decide on a case by case basis whether that is or=
isn’t appropriate.<SPAN style="mso-spacerun: yes"> =
</SPAN>But you should have a set minimum that you quote.<SPAN=
style="mso-spacerun: yes"> =
</SPAN><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="MARGIN-LEFT: 0.5in"><FONT face=Arial=
color=navy size=2><SPAN style="FONT-SIZE: 10pt; COLOR: navy;=
FONT-FAMILY: Arial"> <o:p></o:p></SPAN></FONT></P>
<P style="MARGIN-LEFT: 0.5in"><FONT face="Times New Roman"=
color=navy size=2><SPAN style="mso-no-proof: yes"><SPAN=
style="FONT-SIZE: 10pt; COLOR: navy">David=
Love<BR></SPAN><st1:PersonName><SPAN style="mso-no-proof:=
yes">davidlovepianos@comcast.net</SPAN></st1:PersonName><SPAN=
style="mso-no-proof: yes"> </SPAN></SPAN></FONT><FONT=
color=black><SPAN style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<DIV style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in;=
BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0in;=
BORDER-LEFT: black 1.5pt solid; PADDING-TOP: 0in; BORDER-BOTTOM:=
medium none">
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face=Arial color=black size=2><SPAN=
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">-----=
Original Message ----- </SPAN></FONT><FONT face=Arial=
color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
BACKGROUND: #e4e4e4; PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt;=
BORDER-LEFT: medium none; PADDING-TOP: 0in; BORDER-BOTTOM:=
medium none; mso-border-left-alt: solid black 1.5pt;=
mso-padding-alt: 0in 0in 0in 4.0pt"><B><FONT face=Arial=
color=black size=2><SPAN style="FONT-WEIGHT: bold; FONT-SIZE:=
10pt; COLOR: black; FONT-FAMILY: Arial">
<DIV style="font-color: black">From:</SPAN></FONT></B><FONT=
face=Arial color=black size=2><SPAN style="FONT-SIZE: 10pt;=
COLOR: black; FONT-FAMILY: Arial"> <A=
title=toddpianoworks@yahoo.com=
href="mailto:toddpianoworks@yahoo.com">Matthew Todd</A>=
</SPAN></FONT><FONT face=Arial color=black size=2><SPAN=
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial;=
mso-color-alt: windowtext"><o:p></o:p></SPAN></FONT>
<P></P></DIV>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><B><FONT face=Arial color=black size=2><SPAN=
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial">To:</SPAN></FONT></B><FONT face=Arial=
color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial"> <A title=pianotech@ptg.org=
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A>=
</SPAN></FONT><FONT face=Arial color=black size=2><SPAN=
style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial;=
mso-color-alt: windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><B><FONT face=Arial color=black size=2><SPAN=
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial">Sent:</SPAN></FONT></B><FONT face=Arial=
color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial"> <st1:date Year="2004" Day="14"=
Month="10">Thursday, October 14, 2004</st1:date> <st1:time=
Minute="12" Hour="8">8:12 AM</SPAN></FONT></st1:time><FONT=
face=Arial color=black size=2><SPAN style="FONT-SIZE: 10pt;=
COLOR: black; FONT-FAMILY: Arial; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><B><FONT face=Arial color=black size=2><SPAN=
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial">Subject:</SPAN></FONT></B><FONT face=Arial=
color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial"> Setting Rates</SPAN></FONT><FONT face=Arial=
color=black size=2><SPAN style="FONT-SIZE: 10pt; COLOR: black;=
FONT-FAMILY: Arial; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR: black"> </SPAN></FONT><FONT=
color=black><SPAN style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR: black">I was just=
curious.</SPAN></FONT><FONT color=black><SPAN style="COLOR:=
black; mso-color-alt: windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR: black"> </SPAN></FONT><FONT=
color=black><SPAN style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR: black">Is everyones tuning rates=
reflect their "per hour" rate, or are they both different. =
i.e., if you had a tuning rate of, let's say, $90, which may be=
a two hour tuning, does that mean the hourly rate would be $45=
for any other work you might do? And if you go to a=
clients home and all they want you to do is evaluate the piano,=
which can take only about half an hour...</SPAN></FONT><FONT=
color=black><SPAN style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR: black"> </SPAN></FONT><FONT=
color=black><SPAN style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR: black">Just wondering what=
everyone has to say.<BR><BR>Thanks!</SPAN></FONT><FONT=
color=black><SPAN style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal style="BORDER-RIGHT: medium none;=
PADDING-RIGHT: 0in; BORDER-TOP: medium none; PADDING-LEFT: 0in;=
PADDING-BOTTOM: 0in; MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium=
none; PADDING-TOP: 0in; BORDER-BOTTOM: medium none;=
mso-border-left-alt: solid black 1.5pt; mso-padding-alt: 0in 0in=
0in 4.0pt"><FONT face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR: black"><BR><BR>Matthew=
Todd<BR>Todd Piano Works<BR>Piano Tuner/Technician<BR>Tuning -=
Repairing - Regulating </SPAN></FONT><FONT color=black><SPAN=
style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P>
<P style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in;=
BORDER-TOP: medium none; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in;=
MARGIN-LEFT: 75.75pt; BORDER-LEFT: medium none; PADDING-TOP:=
0in; BORDER-BOTTOM: medium none; mso-border-left-alt: solid=
black 1.5pt; mso-padding-alt: 0in 0in 0in 4.0pt"><FONT=
face="Times New Roman" color=black size=3><SPAN=
style="FONT-SIZE: 12pt; COLOR:=
black">__________________________________________________<BR>Do=
You Yahoo!?<BR>Tired of spam? Yahoo! Mail has the best spam=
protection around <BR>http://mail.yahoo.com </SPAN></FONT><FONT=
color=black><SPAN style="COLOR: black; mso-color-alt:=
windowtext"><o:p></o:p></SPAN></FONT></P></DIV></DIV></BODY></HT=
ML>