<html> The few C.Walters I have encounter have been superb pianos. My question is if the Dampp Chaser has a humidistat. If not, combined with an extremely dry household; unfortunate things can happen. Is the piano in direct sunlight? So many incidental factors, Jon Page At 05:53 PM 01/10/2000 -0700, you wrote: >Hi Terry: > >This is a very reputable piano company. I'm sure there first approach >is to get in touch with the dealer and get a report from them. They >have gone to the extra expense of having a very durable pinblock. > >A follow-up phone call would seem to be in order at this time to make >sure that their notes did not get stuck on the bottom of a pile. > >Jim Coleman, Sr. > >On Mon, 10 Jan 2000, Terry L Jack wrote: > >> Hi list, >> >> On the 6th I posted a question about how to get a piano manufacture to >> follow up to my inquiry and I did not get any comments.  Going by my limited >> experience with this group that seems a bit odd as usually we all have lots >> of comments about everything!  *big grin* >> >> Did I touch on a taboo subject? In case it is not I will repost the general >> jist below: >> >> Specifically my personal piano is a Charles Walter Studio. It is 4 years >> old. Has a Dampp Chaser since new. It is on inside wall away from heat, >> drafts, etc, etc.  My tuning pins have a torque of between less than 45 in >> lbs to over 115 in lb.  I am concerned about the very low ones of course. I >> wrote a letter to them explaining the situation and received a telephone >> call back from them saying they were looking into it.  This was in October. >> >> Is this normal or should I be doing something to follow up? >> >> Any suggestions will be appreciated very much. >> >> Terry Jack >> Asso member >> Eugene, OR chapt. >> >> > <div>Jon Page,   piano technician</div> <div>Harwich Port, Cape Cod, Mass.</div> <div><a href="mailto:jonpage@mediaone.net" EUDORA=AUTOURL>mailto:jonpage@mediaone.net</a></div> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ </html>