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<DIV><FONT face=Arial size=2>Thanks Dave</FONT></DIV>
<DIV><FONT face=Arial size=2>Tom Servinsky</FONT></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
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<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: =
black"><B>From:</B>
<A title=Piannaman@aol.com
href="mailto:Piannaman@aol.com">Piannaman@aol.com</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A =
title=pianotech@ptg.org
href="mailto:pianotech@ptg.org">pianotech@ptg.org</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Thursday, January 20, =
2005 9:58
AM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: Young Chang =
response- or
rather lack of</DIV>
<DIV><BR></DIV><FONT id=role_document face=Verdana color=#000000 =
size=3>
<DIV>
<DIV>In a message dated 1/20/05 4:28:15 AM Pacific Standard Time, <A
href="mailto:tompiano@bellsouth.net">tompiano@bellsouth.net</A> =
writes:</DIV>
<BLOCKQUOTE
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px =
solid"><FONT
style="BACKGROUND-COLOR: #fef9b4" face=Arial color=#000000 =
size=2>I have
contacted Young Chang technical department, or rather left 4 =
messages
<BR>over the course of a month with no response. Customer with =
expanding
<BR>brackets issue.<BR>Anyone have a fast-track phone number or =
email
address to help move this <BR>request faster to the right people. In =
the
past it hasn't this difficult to <BR>get through.<BR>Tom Servinsky
</FONT></BLOCKQUOTE></DIV>
<DIV></DIV>
<DIV>Tom,</DIV>
<DIV> </DIV>
<DIV>I did the same job for Weber. It took me awhile to get the =
initial
response. I suspect that they have a backlog of people to
contact....:-) The Weber warrantys will now all go through =
Young
Chang, and I don't have a fast-track for you.</DIV>
<DIV> </DIV>
<DIV>I did the job in mid-November, and the check just arrived.</DIV>
<DIV> </DIV>
<DIV>Good luck, and keep us posted if you DO get a good number.</DIV>
<DIV> </DIV>
<DIV>Dave Stahl</DIV></BLOCKQUOTE></FONT></BODY></HTML>