<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <html xmlns:v="urn:schemas-microsoft-com:vml" = xmlns:o="urn:schemas-microsoft-com:office:office" = xmlns:w="urn:schemas-microsoft-com:office:word" = xmlns:st1="urn:schemas-microsoft-com:office:smarttags" = xmlns="http://www.w3.org/TR/REC-html40"> <head> <meta http-equiv=Content-Type content="text/html; = charset=iso-8859-1"> <meta name=ProgId content=Word.Document> <meta name=Generator content="Microsoft Word 9"> <meta name=Originator content="Microsoft Word 9"> <link rel=File-List href="cid:filelist.xml@01C4E1BD.58CBB430">  <style>  </style> <o:SmartTagType name="State" = namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagT= ype><o:SmartTagType name="City" = namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagT= ype><o:SmartTagType name="place" = namespaceuri="urn:schemas-microsoft-com:office:smarttags"></o:SmartTagT= ype> </head> <body bgcolor=white lang=EN-US link=blue vlink=purple = style='tab-interval:.5in'> <div class=Section1> Hi= James,<o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> Wo= uld you be willing to post the text of your brochure, or maybe even the Word = document file?<o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> Th= anks,<o:p></o:p> <!= [if = !supportEmptyParas]> <![endif]><o:p></o:p> Dean<o:p></o:p><= /font> Dean May             cell = 812.239.3359<o:p></o:p></= p> PianoRebuilders.com   = 812.235.5272<o:p></o:p></= p> Terre Haute IN  47802<o:p></o:p> <= span class=EmailStyle19><![if = !supportEmptyParas]> <![endif]><o:p></o:p> -----Original Message----- From: = pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org]On = Behalf Of James Grebe Sent: Monday, December = 13, 2004 9:01 PM To: Pianotech Subject: Re: Help with "bad" tuning...need help <![if = !supportEmptyParas]> <![endif]><o:p></o:p> Hi Doug,<o:p></o:p> Yes, do go back and touch up the tuning.  Always explain before a pitch = raise that it is just the first of several tunings to raise = the pitch and stabilize the tuning.  Myself, I tell them on anything = over 25% low is a pitch raise now.  Another tuning in 2 weeks and then in 3 months.  I do not do a pitch raise unless they thoroughly = understand this.  I write my own brochures and it explains all about the peculiarities of a pitch raised piano and the expectations of = such.  You will learn how to be firm and exude confidence in your words with time = and will come to not be afraid to speak your truth of pianos and why they go out = of tune.<o:p></o:p> Jim</font= ><o:p></o:p><= /p> James Grebe Piano-Forte Tuning & Repair Creator of Handsome Hardwood Caster Cups (314) 608-4137 <a href="http://www.JamesGrebe.com">WWW.JamesGrebe.com</a> 1526 Raspberry Lane Arnold, MO 63010 BECOME WHAT YOU BELIEVE! <a = href="mailto:pianoman@accessus.net">pianoman@accessus.net</a></f= ont><o:p></o:p><= /p> <div style='border:none;border-left:solid black 1.5pt;padding:0in 0in = 0in 4.0pt'> ----- Original Message ----- <o:p></o:p> <p class=MsoNormal = style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto; margin-left:39.75pt;background:#E4E4E4;border:none;mso-border-left-alt:so= lid black 1.5pt; padding:0in;mso-padding-alt:0in 0in 0in 4.0pt'> <div style='font-color:black'>From: <a href="mailto:pianotuner@frontiernet.net" = title="pianotuner@frontiernet.net">Doug Renz Piano Tuning</a> </div> <o:p></o:p>= To: <a href="mailto:pianotech@ptg.org" = title="pianotech@ptg.org">pianotech@ptg.org</a> <o:p></o:p></span= > Sent: Monday, = December 13, 2004 7:51 PM<o:p></o:p> Subject: Help with "bad" tuning...need help<o:p></o:p> <![if = !supportEmptyParas]> <![endif]><o:p></o:p><= /p> As a new piano tuner, I am learning a lot as I go and tune different<o:p></o:p> piano’s and typically I am tuning the older = piano’s and some new/better<o:p></o:p> ones.  This past Sat. I tuned a piano for a home that = had a console<o:p></o:p> that had never been tuned ‘in a long time’. I = warned them that I might<o:p></o:p= > break strings and that it will go out of tune quickly = because of the condition<o:p></o:p> of the strings and the piano itself. Well I was called back = by<o:p></o:p> the customer saying ‘the piano is still out of tune = and you must not<o:p></o:p= > have checked it before you left’.  Before I left = I told him, ‘your piano<o:p></o:p> is most likely going to go flat somewhat because it has not = been tuned<o:p></o:p= > at all in such a long time (20+ yrs) and that it should = tuned every 6 months. The<o:p></o:p> piano was old and recently had some action work, but the = strings looked<o:p></o:p> old and dirty.  I was careful not to break any strings = and when I left it sounded<o:p></o:p> good and the funny thing was the customer said it sounded = good after I finished.<o:p></o:p> It was not that out of tune, A440 sounded like it was = between g-sharp and a, but<o:p></o:p> not an entire half/step off.<o:p></o:p>  <o:p></o:p> So, what do I do now? Has anyone been in my shoes before? = Go back and<o:p></o:p= > do a ‘free’ fix it up tuning, or tell him, he = has to pay for a 2nd tuning. Is this<o:p></o:p> going to risk my reputation? He had the action done by = another local PTG member<o:p></o:p> and I am afraid that if I don’t go back and = ‘fix’ this, I am going to get that<o:p></o:p> reputation and the other PTG member might tell others about = the ‘part time’ tooner,<o:p></o:p> which I do not want to be and this is why I joined the PTG, = to get better. Any<o:p></o:p> thoughts on this would be greatly = appreciated.<o:p></o:p>  <o:p></o:p> I thought the tuning was good, inspite of the condition of = the piano and the strings.<o:p></o:p> It sounded alot better, but I knew it was going to need = another tuning soon.<o:p></o:p>  <o:p></o:p> Any advice, thoughts?<o:p></o:p>  <o:p></o:p> Thanks.<o:p></o:p> Doug Renz<o:p></o:p> Associate PTG member, <st1:place w:st="on"><st1:City = w:st="on">Rochester</st1:City>, <st1:State w:st="on">NY</st1:State></st1:place><o:p></o:p> </div> </div> </body> </html>