<HTML>In a message dated 4/25/02 12:50:10 AM !!!First Boot!!!, josephspiano@attbi.com writes: <BLOCKQUOTE TYPE=CITE style="BORDER-LEFT: #0000ff 2px solid; MARGIN-LEFT: 5px; MARGIN-RIGHT: 0px; PADDING-LEFT: 5px">List, The problem: Customer said his keys didn't feel like his teacher's piano. Turned out that the key dip was about a fat 3/16" for most of the middle of the piano. This is one of those pianos: A "Grand"  console. It appears that the keybed has sagged. Can any of you suggest an in home repair for the situation? I know, most of you will say this is a POS or something like that, but it's the only piano the poor child will have for a few years at this point. I suppose I could just shim up the balance rail, but the original problem will still be there. Any suggestions? Joseph Alkana  RPT </BLOCKQUOTE> Joe The problem is that the keybed is not anchored to the plate. If you look under most keybeds, you will see a protrusion from the plate on which the key bed sits. The keybed is actually screwed to it. On "Grands", and other cheapies, there is no protrusion. (I guess to save a buck or two.) If you just shim the balance rail, there is a good chance the keybed will continue to bow down, or, with changes in humidity, will actually bow up, which creates more problems. Several people have already offered their suggestion  of bolting a piece of angle iron to the back of the key bed. This will permanently solve the problem. Wim</HTML>