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<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'>I don’t do touch-up =
tunings.<span
style='mso-spacerun:yes'> </span>Either you go through it or you =
don’t.<span
style='mso-spacerun:yes'> </span>If you end up going through in =
15 minutes,
find something else that needs doing to give them their monies =
worth.<span
style='mso-spacerun:yes'> </span><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span =
style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p><font size=2 color=navy face="Times New Roman"><span =
style='font-size:10.0pt;
color:navy;mso-no-proof:yes'>David Love<br>
davidlovepianos@comcast.net </span></font><o:p></o:p></p>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'>-----Original =
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b> =
pianotech-bounces@ptg.org
[mailto:pianotech-bounces@ptg.org] <b><span =
style='font-weight:bold'>On Behalf
Of </span></b>William R. Monroe<br>
<b><span style='font-weight:bold'>Sent:</span></b> Saturday, September =
18, 2004
7:36 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Pianotech<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: REMEMBER =
YOUR ETHICS
(was Environmental tuning mysteries:solved,hopefully)</span></font></p>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2
face="Bookman Old Style"><span =
style='font-size:10.0pt;font-family:"Bookman Old Style"'>I
never really understood this "touch-up-tuning" concept. =
I guess
that if I were to limit myself to unisons, that would be one thing, but =
I find
that no matter how close a piano is to being =
"in-tune," as soon
as I correct one note, the others invariably follow. So, even on a =
piano
that is very close, I still have to go through all the motions that I =
would on
an instrument that is somewhat further away. Any thoughts from =
others?</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2
face="Bookman Old Style"><span =
style='font-size:10.0pt;font-family:"Bookman Old Style"'>William
R. Monroe<br>
Madison, WI<br>
Assoc.</span></font><o:p></o:p></p>
</div>
<blockquote style='border:none;border-left:solid black =
1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'=
>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=2 =
face=Arial><span
style='font-size:10.0pt;font-family:Arial'>----- Original Message =
----- <o:p></o:p></span></font></p>
</div>
<div style='font-color:black'>
<p class=MsoNormal =
style='margin-left:.5in;background:#E4E4E4'><b><font size=2
face=Arial><span =
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>From:</span=
></font></b><font
size=2 face=Arial><span =
style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:pianorye@yahoo.com" title="pianorye@yahoo.com">Ryan =
Sowers</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=2 =
face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>To:</span><=
/font></b><font
size=2 face=Arial><span =
style='font-size:10.0pt;font-family:Arial'> <a
href="mailto:pianotech@ptg.org" =
title="pianotech@ptg.org">Pianotech</a> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=2 =
face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Sent:</span=
></font></b><font
size=2 face=Arial><span =
style='font-size:10.0pt;font-family:Arial'> Friday,
September 17, 2004 6:00 PM<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><b><font size=2 =
face=Arial><span
style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Subject:</s=
pan></font></b><font
size=2 face=Arial><span =
style='font-size:10.0pt;font-family:Arial'> REMEMBER
YOUR ETHICS (was Environmental tuning mysteries: =
solved,hopefully)<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'><o:p> </o:p></span></font></p>
</div>
<div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>List,<br>
<br>
<b><i><span style='font-weight:bold;font-style:italic'><a
href="mailto:Piannaman@aol.com">Piannaman@aol.com</a></span></i></b> =
wrote: the
bloody thing was so close to being in tune I almost felt badly taking =
the
money--well, not really..<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>I would feel bad. Ethically I think we =
are
required to give the client something for their money. If I come to a =
piano
that just needs a "touch-up" tuning I look forward to doing =
other
work to improve the piano: a quick hammer reshaping or some light =
voicing can do
wonders.<o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>I have come to pianos that have tuning =
records
indicating regular tuning for many years and am surprised to find the =
piano
barely out of tune but with voicing that was really horrible and =
excessive lost
motion, hammers needing filing etc. <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>You are giving your client a poor value if =
you charge
them for service that negligibly improves the performance of the piano, =
i.e.
tuning a piano that is already very close. <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>Put yourself in the client's shoes. When they =
pay for
"tuning" what they want is for the piano to be more fun to =
play: They
are paying for musical enjoyment. <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>What do other technicians out there do when =
they have
scheduled an hour and a half for a tuning appointment and find the piano =
barely
off? <o:p></o:p></span></font></p>
</div>
</div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'><br>
<br>
Ryan Sowers, RPT Puget Sound Chapter<br>
Pianova Piano Service<br>
Olympia, WA <o:p></o:p></span></font></p>
<div class=MsoNormal align=center =
style='margin-left:.5in;text-align:center'><font
size=3 face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=1 width="100%" align=center>
</span></font></div>
<p class=MsoNormal style='margin-left:.5in'><font size=3 =
face="Times New Roman"><span
style='font-size:12.0pt'>Do you Yahoo!?<br>
<a
href="http://us.rd.yahoo.com/mail_us/taglines/10/*http:/promotions.yaho=
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and Improved Yahoo! Mail</a> - Send 10MB =
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</blockquote>
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