<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=US-ASCII">
<META content="MSHTML 6.00.2900.2802" name=GENERATOR></HEAD>
<BODY id=role_body style="FONT-SIZE: 10pt; COLOR: #000000; FONT-FAMILY: =
Arial"
bottomMargin=7 leftMargin=7 topMargin=7 rightMargin=7><FONT id=rol=
e_document
face=Arial color=#000000 size=2>
<DIV>
<DIV>
<DIV>Geoff,</DIV>
<DIV> </DIV>
<DIV>That would work. I'm used to Tunelab, which shows a different spi=
ke
for each string, but what you're suggesting is the same idea. Tune one=
of
the strings to pitch, then bring it's two neighbors up and show the customer=
where it ends up.</DIV>
<DIV> </DIV>
<DIV>Dave</DIV>
<DIV> </DIV>
<DIV>In a message dated 12/20/2005 1:45:10 P.M. Pacific Standard Time,
thetuner@ivories52.com writes:</DIV>
<BLOCKQUOTE
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px solid"><=
FONT
style="BACKGROUND-COLOR: transparent" face=Arial color=#000000 size=
=2>
<DIV><SPAN class=953543721-20122005>Dave --</SPAN></DIV>
<DIV><SPAN class=953543721-20122005></SPAN> </DIV>
<DIV><SPAN class=953543721-20122005>I like the bicycle analogy. May not =
work
on some of those older folks but it gives me fuel to think about.
</SPAN></DIV>
<DIV><SPAN class=953543721-20122005></SPAN> </DIV>
<DIV><SPAN class=953543721-20122005>I also like the show-n-tell approach=
. I'm
using PRCT. Is the idea to stop the rotation on, say, the right string, th=
en
mute that right string and, say, the left string and stop the rotation on =
the
middle string and then go back and look at how much rotation is now showin=
g on
that original right string? </SPAN></DIV>
<DIV><SPAN class=953543721-20122005></SPAN> </DIV>
<DIV><SPAN class=953543721-20122005>-- Geoff</SPAN></DIV>
<DIV><SPAN class=953543721-20122005></SPAN> </DIV>
<DIV><SPAN class=953543721-20122005></SPAN> </DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><F=
ONT
face=Tahoma>-----Original Message-----<BR><B>From:</B>
pianotech-bounces@ptg.org [mailto:pianotech-bounces@ptg.org] <B>On Behal=
f Of
</B>Piannaman@aol.com<BR><B>Sent:</B> Tuesday, December 20, 2005 1:30
PM<BR><B>To:</B> pianotech@ptg.org<BR><B>Subject:</B> Re: How to explain=
a
pitch adjustment<BR><BR></FONT></DIV><FONT face=Arial color=#000000>
<DIV>
<DIV>
<DIV>Geoff,</DIV>
<DIV> </DIV>
<DIV>I tell the customer that every time you pull a string bey=
ond
a few cents, the neighboring string is affected. It's easy to give=
a
graphic display of this if you have an ETD.</DIV>
<DIV> </DIV>
<DIV>I will sometimes use a bicycle wheel analogy, pointing out that eac=
h
time you tighten or loosen one spoke, other spokes AND the rim are
affected. </DIV>
<DIV> </DIV>
<DIV>Most of the time I just say, "M'am, the piano's really out of
tune. IN order for me to get it to pitch, I'll have to tune it twi=
ce
(or three times, as the case may be). The first tuning is a
coarse tuning, meant to get the piano close enough to pitch so that it c=
an
be fine-tuned." I then point out the wear-and-tear on ears and bod=
y
that adjusting the pitch can cause. </DIV>
<DIV> </DIV>
<DIV>If the customer has their piano tuned per my recommendati=
on,
I charge nothing for a pitch adjustment. When customers
neglect their pianos, they should pay, not the tuner!</DIV>
<DIV> </DIV>
<DIV>Dave Stahl</DIV>
<DIV> </DIV>
<DIV> In a message dated 12/20/2005 12:45:31 P.M. Pacif=
ic
Standard Time, thetuner@ivories52.com writes:</DIV>
<BLOCKQUOTE
style="PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: blue 2px soli=
d"><FONT
style="BACKGROUND-COLOR: transparent" face=Arial>
<DIV><FONT face=Arial><SPAN class=906542820-20122005>Greetings all=
--</SPAN></FONT></DIV>
<DIV><FONT face=Arial><SPAN
class=906542820-20122005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial><SPAN class=906542820-20122005>Many pianos n=
eed a
pitch adjustment prior to tuning. Usually because it hasn't been touch=
ed
in five years. Therefore, like many of you I'm sure, I frequently find=
myself having to explain to customers what a pitch adjustment is, and =
why
their piano needs one prior to tuning. I have found that car analogies=
often help when explaining things but I have not been able to come up =
with
one that would help with a pitch adjustment. Even after explaining, as=
simply as I know how, the relationship of the incredible string
tension across the plate and why it needs to be equalized before =
a
fine tuning will hold, I often feel like I'm coming off trying to=
sell them something bogus. </SPAN></FONT><FONT face=Arial><SPAN
class=906542820-20122005>How do you people explain pitch adjustments=
to
your customers whose piano needs it so that they not only underst=
and
what it is but why it's important that their piano gets one prior to
tuning?</SPAN></FONT></DIV>
<DIV><FONT face=Arial><SPAN
class=906542820-20122005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial><SPAN class=906542820-20122005>-- Geoff
Sykes</SPAN></FONT></DIV>
<DIV><FONT face=Arial><SPAN class=906542820-20122005>-- Assoc. Los=
Angeles</SPAN></FONT></DIV></FONT></BLOCKQUOTE></DIV>
<DIV></DIV></DIV>
<DIV> </DIV></FONT></BLOCKQUOTE></FONT></BLOCKQUOTE></DIV>
<DIV></DIV></DIV>
<DIV> </DIV>
<DIV><FONT lang=0 face=Arial size=2 FAMILY="SANSSERIF" PTSIZE="10"=
>Dave
Stahl<BR><BR>Dave Stahl Piano Service<BR>650-224-3560<U><BR><A
href="http://www.dstahlpiano.net/">http://dstahlpiano.net/</A></U></FONT><=
/DIV></FONT></BODY></HTML>